Charleys Cheesesteaks

Firstly I would like to start with i and currently under going chemo and fighting cancer at the moment, I don’t eat much nor have and appetite much, so when I did and said man I would really love a cali steak from Charley’s it hurts me that this was my experience. My girlfriend went to the moorestown location for me because I am bed ridden. Upon her arrival when she greeted the staff behind the cash register and older Hispanic woman) she said she was greeted with immediate I don’t want to deal with people attitude from her while ordering she was asked to repeat the order several times before she even really got out what it is she was trying to order because they woman rudely interrupted her more then twice after she was actually able to convey thee order upon payment she rolled her eyes while waiting for her to collect the appropriate amount and loudly scoffed. had this not been my request she would have immediately left) lastly to receive a cali steak with and almost doughy raw roll asked for it to be toasted and I’m sure they toast all rolls) without my pickles asked for or thee other things included like extra ranch cheese etc. I’m appalled not only at the services that were provided but the quality of food that was given I have not had a bad experience with a Charley’s before until now and I can guarantee I will not return to this location. And if so the employees in question she be immediately reprimanded. DO NOT GOTO THIS LOCATION!

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The food is very good here. However I need to share my Father's experience. He worked hard labor construction work in Princeton today. The only thing on his mind was a cheese steak and fries from Charley's. He drove all the way here from Princeton, NJ to Moorestown Mall. There was only one couple ahead of him. The problem started when the couple was taking forever looking up something on the app. The cashier just stood there without saying anything. Even the cooks was looking around like what's going on. My Dad got so tired of just standing there he left. I understand the cashier was young. However at the very least he could've took my Dad's order while the couple found whatever they needed from the app. Very disappointing! He end up going to Chick-fil-A. Something he didn't want for dinner tonight

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I don’t understand how they only have 3.1 rating ! I order from here on door dash, when I tell u I’m from. Philly this place is in jersey and it’s close to the best steak I ever had. I didn’t see how to give this place a review on the app so I searched the web .. that goes to show you this place is sooooooo good ?? u see the photo I’m almost done and I just got it

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I ordered from Ubereats. I then googled the reviews and was afraid the food wouldn't be good, because the stars were 3. But the food was good and nicely presented. I would order here again. I think the low stars reflect the service in person mostly.

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Website says they they close at 9, but at 8:15 we were told they were closed !!

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