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"Today I was blown away by the service at Chick-fil-A. The woman who took my order was so friendly and personable. She remembered my kids? names throughout the visit and even treated us to free sundaes at the end of our meal. Best ?fast food? joint around."
Teléfono: +15082510402
Dirección: 36 Apex Dr, Marlborough I-01752, United States
Ciudad: Marlborough
Platos: 2
Categorías: 3
Reseñas: 1520
Overall this was a good experience and lunch, as it was for many other chick-fil-as. I ordered a lot of food for 6 people totaling around $43 in the drive through. They gave us a large bag and after we sorted out the food items we realized that theyhad missed a spicy chicken sandwich. I drove back into the drive through and after waiting for 5 minutes they gave us thesandwich with no questions asked and a very nice apology. The employees were courteous, the customer service was excellent andthe food was amazing. Just wish they could have double checked the order so that I didn?t have to go through the drive through asecond time.
First visit won't be my last! My now fav take out/fast food place! Manager was so wonderful, forgive me not sure if his name is John Keith or Keith John very polite, held the door open for us on the way in, had no idea he was the manager, genuinely kind friendly. Every employee from start to finish was extremely helpful, pleasant well mannered. It was clear they each wantedthe customers experience to be the best!! It was, I will definitely be back!! Thank you all very much the food was delish!!Denise R.
Keith Johnson. Absolutely and easily my favorite experience in regards to customer service. He was kind, humorous and very professional throughout the whole transaction despite the majority of the crew not showing up. Definitely made the experienceoverall one to remember. I've never bothered leaving a review on anything until now, so here's to you, Keith! Google wouldn'tlet us give you a 5 1/5, so just pretend it was six and you took a bite of it.
Missing half of the items at the drive-up. Previous visits to other stores have been very accurate. This one was missing a sandwich and all of the sauces. Drove back and they corrected it. Seriously, the clerk handed me the bag with confidence andobviously didn?t check it before giving it to me.
