Chillis Grill - Reserva de mesa

I've been to this chilis location for a while and never had an issue. I went today and found rat poop in the chips and salsa, so I complained to the manager and she claimed it was fryer debris. She was still going to charge me for it until I made a scene because I was not going to pay for it. She was lucky I paid for any of the food at all.

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The restaurant was not clean and we had to request for the table to be cleaned, which seems to be a common occurrence at this Chili's location. Despite arriving last minute, we still had to seek assistance as if we were at Walmart. On a positive note, the drinks and food were enjoyable. Overall, we rated the food a 4 out of 5.

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Cheese on the fries was pretty much burned. The ribs were absolutely dry,(didn't order the dry rub either). The chicken was dry and pretty much burned. Chilli's has definitely changed over the years. Won't be going back to this or probably any of location for the foreseeable future.

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I had to ask for clean silverware last 2 visits. I order original chicken strip instead l got the hard extra crisp. I'm in process of getting implants couldn't eat them. Waitress brought my drink early, ask to bring wit food. Not a good visit ?Parking: Parking was good Reserva una mesa ahora

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When you walk in the door, you can pick up a mucus odor, we sat on the 2d window from the door on the south side and there were huge holes on the wall where the water from the window eroded the wood in the wall. This building needs urgent structural repair. Food: 4/5

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i am a very picky client but gotta recognize this time the service was excellent the waiter was amazing. from the hostes to the other staff helping out our waiter they were wow.. also the food was excellent. loved they way they arranged the tables

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The overall experience at the restaurant was well-organized and efficient. Our server was unable to attend to us promptly, but Zach stepped in and provided excellent service, being helpful and attentive throughout our meal.

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Great food, they could be a little quicker, getting service and attention to people, I got help from a guy at the bar, he is a regular, and helped me, Thank you Canelo, thats what his friends called him Reserva una mesa ahora

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The food was decent. Our server was friendly, but the rest of the staff were not as courteous as at other restaurants we've visited.

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the food was done right delicious n fast good service..San Antonio texas

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