Chili's Grill - Reserva de mesa

Bartender was the only server Monday night 1/10/22. Should have known things weren't going to go well when after waiting a while to be seated she said, I'm glad y'all didn't go over there because I wasn't coming over there to wait on you Over there- closed section because I guess it had been slow.1st: she takes us to a dirty table. She wipes the table and offers us a seat with the floor filled with trash and leftovers from previous diners. She was offended when we ask to be moved to a cleaner table or for her to sweep the floor. 2nd: appetizer has lukewarm, hard boneless buffalo wings, but it takes her so long to get back to the table we just placed our order. 3rd: 1 entree was cold when the...

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If you are seeking good service and quality food, it would be best to avoid this restaurant. My family and I visited Missouri City last Sunday and left feeling disappointed, vowing never to return. Upon entering, only five tables were occupied. The host seated us promptly, but unfortunately, the service we received was lackluster. We waited for nearly 15 minutes as servers walked past us without acknowledging or taking our order. To make matters worse, other patrons who arrived after us were served promptly while we were ignored. This was not the first time we had a negative experience at this establishment. Hoping for a change in management and a better experience, I returned, but was once...

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added, I had a little problem with a DoorDash order missing a product a simple bowl of chicken enchilada suppe. I'll be right there. the 5 stars are for a manager named ashley and their wonderful handling of a situation that was unnecessarily made difficult by the young people who answered my call at the beginning. ashley's understanding for the restaurant business, the chili customer "for so many of our customs, it's really all about the suppe that she said knowingly and the customer relationship overall is stellar because I was an extremely unhappy customer due to the time she got on the phone. before we hanged, I was really happy with her answer to my situation and when I left the restaur...

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I have been to this Chilis with my family a number of times and the food and service was good with no issues. It’s been over a year since we had dined. But, We attempted to eat there yesterday and the guy who seated us tossed the menus on the table and walked away and didn’t say a word. Thats not even the worst part. Nearly every table was still dirty and trash was all over the floor. Not an exaggeration. We walked through trash. The table he tossed our menus on was sticky and clearly hadn’t been properly cleaned. My daughter asked if we could leave and we left. They may be short staffed but the way this place looked and the way this guys treated us they should have just closed for the night... Reserva una mesa ahora

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Today, I ordered an 8-piece wing with smoky ranch and crunchy fries. However, when I ate it, the chicken was hard and crispy. After eating a few pieces, I realized that the texture was off and it dawned on me that the chicken was undercooked. I called the restaurant to report the issue, but after waiting 10 minutes, no manager ever came to the phone. I feel sick about the whole experience and am still waiting for a response regarding this food safety issue.

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I had a terrible experience at this restaurant. This evening was the final straw. The grilled chicken I ordered only consisted of three small strips, the broccoli was bland and cold, and they forgot the corn I had ordered. We will not be ordering from here again.

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They messed up my order. I asked for no bacon on my fries, and when i brought the food back home, it had bacon. When i called chilis, they put me on hold for over 23 min and then told me the manager isnt available. Horrible customer service.

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The worst Chillis I have ever been to.The employees are so slow and they take sooo much time to bring your food and even to bring you some napkins, place is dirty and seems like any of the employees care about anything but watching TV. Reserva una mesa ahora

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Really slow service. Took forever to be sitted and then the order took even longer to be take. Ended up just leaving due to the waiter tell us we have only been there 8 mins when we're been sitting for over 30 mins.

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Slowest service literally ever. Server Monique had no personality, didn’t even tell us her name until we saw the ticket at the end. Took 20 mins to get appetizers and she forgot part of our order in the kitchen.

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