Chili's Grill - Reservar una mesa

Chili's has hit a new low. My companion and I stopped in for a quick meal on a Wednesday evening before 7pm, only to leave over 45 minutes later with our food packed up to go and $70 poorer. The hostess was nowhere to be found when we arrived, and when she did show up, she lacked any sort of welcoming demeanor. We decided to sit in the bar area in hopes of faster service, and were seated at a high-top table. We ended up sitting at this table waiting for our to-go food, feeling obligated to tip the bartender for simply giving us water and chips and salsa. Although the bartender was friendly, waiting 45 minutes for our meals was unacceptable. To make matters worse, both of our meals were incomplete - my wife's sliders were missing bacon and onions, and my combo meal was missing two of its sides. Chili's used to be a reliable quick dining option, but not anymore. We will not be returning to this location or any other Chili's in the future. We should have seen the warning signs when the first thing on the menu was alcohol.

• Útil
• Inútil
• Responder

We dine in occasionally but we mostly get carry out( ok ALOT of carry out They’re always so friendly and I’ve never had a wrong order. You can’t beat the $10.99 deal and the chicken enchilada soup is my favorite soup ever from anywhere. I wish they’d put the Margareta chicken back as one of the $10.99. They raised the price on that so I don’t gey it anymore but got it all the time before they raised the price on it. I’m literally within walking distance to the Brandon location and I’m a rewards member so I’m always earning free desserts or even a free appetizer once in a while.

• Útil
• Inútil
• Responder

The staff didn't greet me entering or acknowledge me at the bar for 10 mins (busy). Please have bartenders stay behind the bar though, take the headphone off, and engage the customers for orders. Hire a bar back or runner vs having the bar staff disappear for periods of time. Prices made no sense and we're too high. So 6 cheese sticks are $15 but a HALF order is $11?? I can get a gourmet half salad with a six oz fried chicken on it for $8 down the road. So you guys aren't even trying to compete or make sense. Please fix your pricing.

• Útil
• Inútil
• Responder

Boneless chicken was hard, crunchy and very tiny with no meat in it. Curbside had me waiting, when I’m the only car and my order was ready and they had 3 employees behind desk. I went in the get my food instead.

• Útil
• Inútil
• Responder

The server was excellent, even with the number of customers. The server helper, a young guy, tall looks that he hated what he was doing. He was not proving the best service. This was 4/13/2024 around 8 pm.

• Útil
• Inútil
• Responder