Chili's Grill - Reserva de mesa

My boyfriend and I went to this Chili’s on May 13th, and the first water glass they gave me was dirty and there was food under table. We felt really uncomfortable having to step on food and I felt grossed out by dirty cup, I had taken a sip out it before I noticed. When they sat us down at the table it was wet and we used our menus to fan it dry. I noticed throughout my time there they didn’t sweep under any of the tables after guest left from them, so the floors stayed nasty. I think it should be standard to quickly sweep up fallen food after each group leaves. The waitresses that helped us were very nice, thorough and the food was surprisingly really really goods

• Útil
• Inútil
• Responder

Horrible experience! Never has this happened. After we sat down and put in our order; the waitress came over and informed us that 3 cooks left. The managers stepped in. As I applaud they're effort they should have just closed. The guacamole was old. My well done steak was over done and salty, the shrimp was salty as well. My nephew's fajitas steak) was dry chunks. The other two fajitas were fine. I do applaud the waitress she did an excellent job. Save yourself a headache and stomach problems I was up all night feeling like I wanted to vomit).

• Útil
• Inútil
• Responder

Our take order was not as it should be. We asked for extra rice and extra tortillas. We only got four tortillas total for two orders of fajitas. My chicken fajitas looked like they were not grilled but either put into the microwave or poached. I havebeen on hold for over 20 minutes waiting for the manager to pick up. I understand they might be busy but to leave someonehanging on the phone isn't a good business practice. Chilis has gone down in service and food. I guess they don't want ourbusiness.

• Útil
• Inútil
• Responder

Be cautious about this location. We celebrated my grandchild's 6th birthday here, and it turned out to be a terrible experience from start to finish. I had to ask for everything that should have already been included in the service. The waitress had a poor attitude and brought out incomplete plates. Some of the drinks were awful as well. I've had much better experiences at other locations. I will never return to this one! Thanks for ruining the birthday celebration! Reserva una mesa ahora

• Útil
• Inútil
• Responder

Don't misunderstand the one star rating, Google MAKES you give at least one star, it is not deserved. Aweful service, brown guacamole, soft stale chips, and cold food. That sums up our visit. Literally more employees than customers during our visit. Noexcuse for any problems at all. We switched to this location after having bad experiences at a location much closer to us. SadlyI will have to be Done with Chili's all together now.

• Útil
• Inútil
• Responder

Beware of this location. My grandchild turned 6 yesterday and we celebrated here! Turned out to be the worst idea ever from beginning to end! I asked for everything that should've been part of service ? Waitress had a bad attitude! Brought partial plates! Some of the beverages were horrible! Better experience at other locations! I will never visit this location again! Thanks for NOT making the birthday celebration special!

• Útil
• Inútil
• Responder

I’m a huge fan of this Chili's location. Deb is incredible! She frequently checked in with us to see how everything was and if we needed anything else. Her friendly and approachable demeanor made the experience even better. The restaurant was impeccably clean. Our waitress Gina was delightful and got my special order correct on her first attempt. The food was delicious, and the atmosphere felt very family-friendly.

• Útil
• Inútil
• Responder

Deb is absolutely fantastic! Her personality is a perfect fit for this restaurant. She cooked the food to perfection and with so much love. Although she is the general manager, she stepped in to help out when they were short-staffed, showing what a true leader she is! All I can say is, ask for Deb! She is amazing! Reserva una mesa ahora

• Útil
• Inútil
• Responder

deb is absolutely fantastic. their personality is perfect for this facility. they cooked the food to perfection and with love. she is the general managerin, but because they were close, she entered like the boss she is! everything I can say is, ask her please foe deb! isisisisperfect fo

• Útil
• Inútil
• Responder

Steak fajitas were very good. Warm chips with salsa great appetizers and we added spinach cheese dip yummy. Service was great. No waiting. Enjoy

• Útil
• Inútil
• Responder