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"Excellent food as always. They were short staffed, but they tried to serve us as fast as possible, and the treatment was very good"
Teléfono: +17275280870
Dirección: 7250 US Highway 19 North, 33781, Pinellas Park, United States
Reserva, Reservación
Ciudad: Pinellas Park
Platos: 7
Categorías: 5
Reseñas: 12385
My Wife, Kids(adults), Grandaughters, and other assorted Family friends met here 2 weeks or so, after work for a late dinner and some had drinks too. 24 people in all. We showed up with no reservation. The staff bent over backwards to be able to seat us all together including the manager comping a couple dinner and drinks to move in middle of their dinner. The service was phenomenal, the food was all hot, fresh and DELICIOUS!!! OUR THANKS TO ALL STAFF INVOLVED! One of the BEST DINING EXPERIENCES EVER FOR US, and I used to work in the I industry so I know PHENOMENAL GUEST EXPERIENCES only happen when their staff all care about their guests care!!! HIGHLY RECOMMEND THIS LOCATION TO ALL!!!
Similar to many recent reviews, the wait time for a table was excessively long. It seems like the restaurant may be understaffed, as there were numerous empty tables when we first arrived. However, once we were seated, the service was good. Our server was attentive and provided excellent service from drinks to appetizers to the main course, checking on us throughout the meal. The food was enjoyable, with the various dishes and appetizers being hot and tasty. While my ribs were just okay and could have been more tender, they were served on a metal tray with brown paper, which was not a big issue.
Don’t recommend delivery! Second time we’ve ordered delivery from this location and they have forgotten items as well as sent incorrect items. Unable to refund directly or send out missing/incorrect items via delivery but instead offer a voucher to come back for missing items on another date. I will say I would give 5 stars to Dan, the bartender, when dining inside. Always gets orders correct, personable, fast and efficient, I could go on. Recommend inside dining but definitely not delivery.
I used to give this restaurant a good rating, but I am now taking it back. During my last pick-up order, they forgot my $4 extra cheese fries and said they would send me a gift card instead, but never did. This time, my entire meal was raw - from the steak, to the veggies, to the cold fries. They also forgot my $4 queso dip, which I paid extra for. It would be one thing if it was just a regular free cup of salsa, but I paid extra for it. I will never be coming back to this restaurant again. Reserva una mesa ahora
Stopped by with my family at 4pm on a Sunday. Restaurant was very quiet when we walked in. Unfortunately stood at the host stand for 5minutes and despite seeing more than 5 different members of staff nobody greeted us or acknowledged us at all. No wonder they were not busy on a weekend… we went down the street to BJs and the service there was amazing despite the restaurant being busy. Staff at this chilis location need to work on their manners and common sense.
First of all- what an amazing experience at Chilis! I ran into to manger, Lear, who was very friendly and very accommodating. He asked us what we needed and assisted accordingly. He even went ABOVE AND BEYOND to accommodate us. Our server, Don, was also just equally just as amazing! Very friendly and fun service. I never leave reviews, but these two people deserve a shout out. We will definitely be back!!
The manager, Josh, seemed dismissive and even laughed while speaking with my server. After we decided to pay for what we had eaten, the waitress insisted I pay for my partner's meal too, even though she hadn't touched it. This was one of the worst dining experiences I've ever had, and I will not be returning. It's frustrating when a manager prioritizes their own opinion over the customer's experience.
