"I ordered extra honey mustard sauce, but it was missing from my bag and was replaced with ranch dressing instead. Additionally, my Dr. Pepper drink, which I paid for, was never delivered."
Do NOT go to this location at night!!! Their white male shift manager is highly defensive, aggressive, and stubborn. I had placed a curbside pick up order and it said it would be ready at 8:55-9:00pm I arrived at 9pm and checking via the app, stating my vehicle make, model, color, and the spot number I was in. Two chili employees that appeared to be handling togos based off being seen working behind the counter, took turns walking out the front door to hit vapes. It wasn’t until the female employee once she was outside noticed me in my vehicle and went back inside to speak to her male colleague, I knew they were talking about my order based off being pointed at repeatedly by both parties. He...
I've been visiting this particular branch for several years, and it used to be fantastic. Unfortunately, recent changes have resulted in numerous menu revisions—three times this year alone—and a noticeable decline in service quality. For instance, it often takes over 10 minutes for the hostess to acknowledge you, even when the restaurant isn't busy. Additionally, there have been delays in receiving food orders, and I once received a hot dish that was served cold. Despite raising these concerns with management, no improvements have been made. I now feel compelled to find another restaurant due to the unacceptable service. Unless you're a sports fan looking to catch a game and don't mind being...
This was by far the worst Chili’s I’ve ever been to. Everyone’s food arrived at different times, so we couldn’t eat together. My burger had to be sent back twice because no one understood that I wanted it plain. When it came out the second time, it was the same burger I’d already returned. No one checked to see if it was corrected or showed any concern—they just handed it to me and walked away. If it weren’t for my dad’s fajitas arriving late, I wouldn’t have been able to find someone to take it back again. The corn was completely unseasoned, and overall, the food was disappointing. No one refilled our drinks or checked on us at all. When the bill finally came, we tried to get refills and mo...
I drove 30 minutes to get to this restaurant because it states it closes at 10 PM. I arrived at 9:30, only to be told that they were no longer serving customers, even though there were still people dining inside. I had decided against going to another restaurant because I love this place and I was in the city for a stroll, so I chose to come here, knowing the food is usually good. However, the service was disappointing! They really need to update their hours to avoid wasting people's time and dinner plans!
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The food was awful. The soup and both pasta dishes appeared to have been prepared days ago and left out. There was so much sauce that you couldn’t see any other ingredients—more sauce than pasta and chicken. It looked terrible, smelled terrible, and tasted terrible. As a regular Chili’s customer who has frequently ordered the same dishes, I know how the food should look and taste, and this was definitely not it. Completely unacceptable and disgusting.
It seems they are experiencing what most restaurants are experiencing. Understaffed. We stopped in on Monday (8/15) around 4pm. It was just the waitress and bar tender. You could tell the waitress had a rough day but she was amazing!! Over the topamazing!! I wish I knew her name, but she was awesome! Food was decent typical chilis food, but still good. The waitress iswhat made our experience top notch!
We to Chili's San Bruno California for lunch on our anniversary, Valentine's Day. Marisa, our Server, was so sweet, kind accommodating. Food was delicious sizzling combo fajita with steak, shrimp, chicken, veggies, rice, beans, guacamole, sour cream, tortillas, etc. Would go back recommend!
Very slow service due to shortage of staff, food was cold overcooked. We ordered 2 drinks of the same thing and only 1 had booze in it, the other was mixer? I usually like going to Chili's very much but this location was terrible.
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Both dishes were delicious. The Southwestern Egg Rolls are one of my favorite appetizers at Chili's. My husband really liked his Mango Chicken, which came with street corn and loaded mashed potatoes. Thank you!
I ordered extra honey mustard sauce, but it was missing from my bag and was replaced with ranch dressing instead. Additionally, my Dr. Pepper drink, which I paid for, was never delivered.
6 Onzas. Solomillo Clásico* Con Aguacate A La Parrilla
Sándwich De Pollo A La Parrilla Con Tocino Y Aguacate
Quesadillas De Pollo Ranchero Con Tocino
Galleta Con Chispas De Chocolate Sartén
Ensalada De Patatas Fritas De Santa Fe
1/2 Sándwich De Pollo Asado Con Tocino Y Aguacate
Pechuga De Pollo Ahumada Con Hueso A La Barbacoa
Patatas Fritas Sin Fondo, Ensalada De Sopa
Salchicha Ahumada Con Jalapeño Y Cheddar
Crujientes De Pollo Con Miel Y Chipotle
