The front entrance windows were smudged with handprints and could use a thorough cleaning, as could the entrance area itself. I pointed out to the front desk that there were napkins on the floor in the lobby, and I also asked them to clean our table and seats. The staff at the front desk took care of it for us, but we would have been happy to handle it ourselves. We value a clean and sanitized environment. It might be a good idea for the person at the front counter to take on the responsibility of maintaining the entrance area. On a brighter note, our server who took our order was outstanding.
I would have given this place zero stars if it were an option. I visited with my family and noticed that they served six other tables that arrived after us. The staff was extremely rude and seemed uninterested in their jobs. Ultimately, we decided to leave and go somewhere else. The customer service was the worst I've ever encountered; their behavior was completely unacceptable. Even the manager was unhelpful, telling us we were welcome to leave if we were dissatisfied. So, we did. I would not recommend this restaurant to anyone.
We dined at this restaurant for the first time to celebrate our 14th anniversary, and it was an incredible experience! A huge thank you to our servers, Drew and Isabel, and to the chef, Marcel. The service was exceptional, and the food was cooked to perfection. Overall, we give it a perfect score of 100/10, and we will certainly be back! Plus, we found it to be an excellent value; we spent less than $50, including tip, for a delightful meal that included appetizers and margaritas.
My husband and I went out for a date night after work and chose to sit in the bar area. Right from the start, I noticed that my Jack and Coke came in a glass that was coated with Tajín, indicating it hadn't been cleaned properly. When our food arrived, it was surprisingly cold to the touch, which was really disappointing. I had ordered the ribeye surf and turf, while my husband chose the fajita trio.
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I arrived at the restaurant at 7 pm they explained the would seat us in an 1hour as I waited 2 groups of a party of 6 were seated after hearing the hostes inform them it will be a 35 minute wait. I was not pleased with the service , after the wait the table was not ready and still had to wait. I will not return to this Chillis. Our waiter J was the amazing!
My bean burger was overcooked, but the manager promptly replaced it without any hesitation. This was the first time I had to send something back. As a regular patron, I've consistently had wonderful experiences here. However, I would love to see more vegan options added to the vegetarian menu.
I had a lovely experience at this restaurant last night. We were seated quickly, and our server, along with the other staff who helped us, were all very kind and friendly.
The service was prompt, but they forgot to bring my daughter's ice cream, which I had to remind them about several times. Our waitress, Safari, was very kind and friendly.
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We chose to have an early dinner. I ordered the classic 6 oz sirloin steak, which was delicious and came with a wonderful butter sauce. It was accompanied by potatoes.
The service is consistently outstanding, and the food is always delicious and perfectly prepared. My toddlers absolutely love dining here!
6 Onzas. Solomillo Clásico* Con Aguacate A La Parrilla
Sándwich De Pollo A La Parrilla Con Tocino Y Aguacate
Quesadillas De Pollo Ranchero Con Tocino
Galleta Con Chispas De Chocolate Sartén
Ensalada De Patatas Fritas De Santa Fe
1/2 Sándwich De Pollo Asado Con Tocino Y Aguacate
Pechuga De Pollo Ahumada Con Hueso A La Barbacoa
Patatas Fritas Sin Fondo, Ensalada De Sopa
Salchicha Ahumada Con Jalapeño Y Cheddar
Crujientes De Pollo Con Miel Y Chipotle
