Tonight I went here with the Hubby for dinner. The workers were doing so well surprisingly fast and incredibly polite. The woman and her 2 adult children infront of us however, were terrible to the employees. I told her once out of line it wouldn'thurt her to be kind to workers instead of screaming at them for white rice. I feel the workers should be able to have her bannedfor causing a scene being so incredibly disrespectful screaming...and making another customer with Ptsd feel unsafe as sheharassed me and insulted my appearance/called me a slur. These ppl work hard. Between the heat, fast pace, and Customersscreaming at them..they deserve so much better. Here's a picture of the violent an...
I had a terrible experience at this location. It felt like the staff, who seemed unmotivated, were not really doing their jobs. My order was incorrect and poorly packed. When I called customer service, the only compensation they offered was a free drink. I can't imagine anyone would find this offer acceptable after having a $30 meal messed up. A proper response would have been a full refund, not just a drink that probably cost Chipotle around 35 cents! The average rating of 3.8 seems inflated, likely due to automated reviews. It feels like Chipotle is leaning towards staff who can't deliver good customer service and compensating by flooding the site with fake 5-star reviews generated by bots...
Team at this location really disappointed. Was picking up a large order (for 13 people). Was assured that the order was made as requested and contained everything I've ordered. Well, they forgot to include the silverware (imagine finding out after drivingfor 30 minutes). They forgot to mark everyone's order, so had to open all containers and play the guessing game. And one of thecontainers leaked (they way the order was stacked in a bag) and ruined the back seat of my car. Will not order from thislocation again.
The food was quite good; I had the tacos al pastor. The person who took our order was efficient, but seemed a bit gloomy. The man at the cash register informed us that he didn’t have any change for our payment, which was only 25 cents. Unfortunately, he shortchanged us by a dollar and the 25 cents. It’s an experience we won’t be repeating. There are plenty of other restaurants in the area that serve great food with friendly service, and they don’t cheat their customers.
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Like the layout Updated review. Drove from Belen to this location for dinner Pull on the door and it's locked at 4:45 pm. Due to employee shortage the lobby is closed its what it reads on the sign. When I checked on the web it shows open and of course Iassumed that the lobby was open. Silly me why would I think that? ???? So my review is a 1 star due to the long drive of almost1 hr to get here.
I ordered from Chipotle Mexican Grill for the first time through DoorDash. Unfortunately, my order was missing several items, and the Quesadilla had very little cheese and chicken. Having previously worked at Chipotle, I'm well aware of the portion sizes, and what I received tonight was definitely lacking. This was quite disappointing.
My Burrito Bowl was only half full, and the large chips felt like a mixed bag. While prices are increasing, the portion sizes seem to be shrinking. The Large Chips with Queso Blanco cost $10, but it definitely wasn't worth it. The queso was barely the size of a small soup, so I won't be ordering that again.
This location is trash. They stay open until 10 but literally run out of lettuce, veggies, chicken, brown rice before 7pm. Leadership at this location needs to get it together and change the estimates or ordering to ensure they can meet demands
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This was the worst order I've had from Chipotle. They forgot to include the corn, and didn't drain the extra liquid, making it soupy. It was also much saltier than usual.
The food was excellent, but they are quite conservative with portion sizes for delivery orders.
Crea El Tuyo Propio Para Niños (Solo Queso)
Quesadilla Para Niños (Barbacoa De Res)
Chips Tomatillo Y Salsa De Chile Verde
Kid's Build Your Own (Pollo Al Pastor)
Quesadilla Infantil (Pollo Al Pastor)
Kid's Build Your Own (Carne Barbacoa)
Chips Tomatillo Y Salsa De Chile Rojo
Los Niños Construyen El Suyo Propio
Construye Tu Propio Niño (Sofritas)
Quesadilla Para Niños (Solo Queso)
