Having spent over seven years in customer service, I believe the best response in this situation would have been, “I’m very sorry about that; may I prepare a new dish for you?” This establishment really needs to improve its customer service training. If customers have been waiting more than 15 minutes for their food without being able to pay, they should be allowed to take their meals and leave, rather than being overwhelmed with payment inquiries and only receiving a discount after pushing back. It's not the customers' responsibility if the payment system is down. Offering a few complimentary meals won’t significantly impact your profits. Unfortunately, I cannot recommend this location.
The prices have increased quite a bit, but the portion sizes have shrunk noticeably, which is really disappointing. Moreover, this location keeps online orders behind the counter instead of putting them on the designated shelves in the lobby. I waited for my online order next to the shelf for ten minutes, only to discover it had been sitting next to the cashier the entire time. What is the purpose of having a specific shelf for online orders if it isn't being used?
The food at this restaurant is exceptional. However, I recommend avoiding online orders, as the quality may not match what you receive when dining in. If you have the opportunity, I highly suggest visiting the restaurant in person.
The food is outstanding, and the service is satisfactory. However, the servers appeared to be hurrying us to place our order, despite the fact that there were only a handful of customers waiting.
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I had a terrible experience at Chipotle. The portion sizes were only about a third of what I expected, and the food was cold. On top of that, the rice was undercooked.
Recently, I've noticed that when you order food online or through an app for pickup, the portion sizes are almost always about half of what you'd expect.
The food is delicious and satisfying, making it an excellent choice for anyone looking for vegan options nearby without having to travel far.
The San Pellegrino was served at a warm temperature. The burrito was a bit messy, but nevertheless, it was delicious.
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Outstanding customer service! The staff at the counter were amazing. I genuinely enjoyed my experience here!
The portions were rather small, and our bowls included ingredients we didn't ask for.
Echo Spirt Rum, Giffard Rhubarb & Blossom Shrub, Rhubarb Syrup, Mint
Domaine Du Salvard Cheverny, Fr 2020
Los Niños Construyen El Suyo Propio
Isle St. Pierre Rhone, Fr 2020
Tazón De La Libertad De Granos
Vaya Medio Tazón De Verduras
Tazón Impulsado Por Plantas
Tazón Completo De Verduras
Rosé, Strawberries, Lemon
Cuenco Macros Equilibrado
