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"The food was good, but the inside looked like no one had cleaned it all day. The tables were a mess and the drink/utensil bar was a mess. They didn't give me a full serving of meat so I ended up with mostly rice and beans. It was probably a bad day forthem. But I didn't feel very satisfied."
Teléfono: +19036637664
Dirección: 415 East Loop 281, Longview, 75605, United States Of America
Ciudad: Longview
Sitio Web: https://locations.chipotle.com/tx/longview/415-e-loop-281
Lunes: 10:45-22:00
Martes: 10:45-22:00
Miércoles: 10:45-22:00
Jueves: 10:45-22:00
Viernes: 10:45-22:00
Sábado: 10:45-22:00
Domingo: 10:45-22:00
Platos: 15
Comodidades: 10
Categorías: 5
Reseñas: 1767
I ordered two items via the website... two. My wife drives across town to pick it up. She grabs the bag and goes. She gets here and one of the two items (a $14 burrito) is missing. The receipt on the bag shows that 1. its my order 2. there was only one bagand 3. that I paid for the burrito and that it was supposed to be included. Fine, mistakes happen, right? Well, the restaurantwasnt busy so it was a lazy error. I try to contact the store. Nope, an automated recording says I need to report it via theconfirmation email. I do so and they send me a coupon for a free menu item that expires in 30 days. NOPE. I paid for extra itemsin my stupid burrito and they send me that without a word of apolo...
Ordered online via the app. Arrived at the time the food was said to be ready. Greeted by locked doors during what was clear open hours, had to wait for an employee to leave to let us in. The 2 employees there had not started our order yet despite themseemingly not having anything to do. Waited for our food, get home and it is cold, rice isn’t cooked, majority of the toppingsleft off. My bowl (which should have had veggies, salsa, guac, etc) just had half cooked rice, cold meat, and beans. Used tohave good experiences here but the last several times have been mediocre at best, and this one sealed the deal.
The food wasn't as fresh as it could have been. They also only gave a half scoop of meat for the burrito. There wasn't enough to finish the burrito. For the price I was really sad. As for the atmosphere, the restaurant looked as if a bunch of kids hadtaken the silverware and napkins and thrown them everywhere. The tables were not clean and the soda machine was out of syrup ontwo of the drinks. But I still give it 4 stars because it has been much better in the past.
I had not been to Chipotle in years but decided to visit last night. I was thoroughly disappointed with my food. I ordered steak in my bowl and it was tough and overcooked. I also ordered a small cup of queso and chips and the chips were stale. I couldn'teven finish eating them. I walked away with a bill of $18 for food that was overcooked and stale. I am fine with paying thatmuch money for good food, but this was just a letdown. I will not return.
The food was good, but the inside looked like no one had cleaned it all day. The tables were a mess and the drink/utensil bar was a mess. They didn't give me a full serving of meat so I ended up with mostly rice and beans. It was probably a bad day forthem. But I didn't feel very satisfied.
