Chipotle Mexican Grill

I love chipotle, but this location has really ruined my cravings. Every time I go I am so disappointed with the food, It's not made correctly (terrible rice and fajita veggies), and they serve it with no respect for their customers. If they run out of food they just give you a half portion instead of refilling the container. They'll dump soaking wet lettuce into the burrito, leaving the wrap gross and disintegrated. Service is painfully slow, and one time I stood there while my burrito was being made, and the manager was chatting with employees working the line. She was laughing and talking about random stuff while my burrito was sitting there half made. There was a huge line too. And then I...

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that was the first chipotle I ever tried to go back than in the middle school. I always thought this place was the best from all to about 6 8 months ago. they are always made from a main food item ( rice, chips, guacamole) and do not seem to try anymore. it seems like they're out. there are always tons of personal, but they have not made any food makes no sense. the service is also incredibly slow. I don't know if it's from online orders, but just crazy. I expect to stand in a line of 10 people every time I go there. I went on Saturday at 15 o'clock and seemed to have prepared all food and there was no line. one of the girls behind the cooking line, however, hit one of their employees with t...

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I will never return to this place again if I ever give my business back to chipotle. they are always out of something. (together before covid and supply chain problems). this place is dirty and the staff is miserable. very badly guided device. I have tried this place several times as he is the closest to me, but I will deliberately go out of my way to avoid this place. chipotle is a great concept, but no longer comfortable, since they have never everything they advertise. I expect more from a chain restaurant and will not be less than bare minimum due to the brand name. chipotle as a whole has to bring her act together. I will gladly give my company their competitors in the opposite, and if...

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I had a disappointing experience at this Chipotle location. The staff member who prepared our order had a poor attitude and carelessly tossed it into the bag, leaving it half-open and with a broken container. When I pointed out that it was leaking, she simply shrugged it off and walked away. The manager stepped in and transferred about 80% of my order into a new container but didn't acknowledge the situation and quickly moved on to the next customer. To top it off, my daughter's small bag of chips had only six chips in it. I won’t be returning to this Chipotle on Rand and AH Road. Reserva una mesa ahora

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I used the app to order ahead so I couldn't do anything about my order because I had to grab and go for my lunch, but I was very disappointed. First off barely, BARELY any chicken. Like if it comes out of their paycheck or something, stingy. Second, this was actually the worst bowl I've ever had at Chipotle taste and appearance wise. The food was SOOOO bland, the veggies not even chopped right. It was big chunks of everything to be honest. The cherry on top was that it gave me food poisoning so I went into work like that. Thanks Arlington Hts Chipotle.

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I'm convinced that this is the most poorly managed Chipotle in the entire country. The service is consistently slow, they frequently run out of ingredients, and the staff often seem unsure of what they're doing. It's truly the worst experience I've had. Unfortunately, this is the nearest location to my home, so I have no choice but to visit. Otherwise, I would definitely stay away. If possible, I recommend avoiding this place.

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I ordered a bowl at this location and when I came back to work from my lunch saw that the bowl was filled only half way and my guacamole had an avocado skin in it. When I returned to the store with the complaint I received terrible customer service, had to argue with them to receive a new one

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Woof! The staff here is incredibly slow, unengaged, and quiet. My experience was quite surprising! I definitely won't be returning, and I wouldn't recommend it unless you have at least half an hour to waste just standing in line. Reserva una mesa ahora

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dirty, eat everywhere, my order by adding objects I never asked. all walk around like headless chicken, 2 people watch 1 person work. no communication with kitchen and front.

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Unorganized, not sanitary and no leadership. It's a shame to have this location still exist! I would never recommend this fast food location to anyone.

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