Chipotle Mexican Grill

Went there to get a burrito and a burrito bowl. They made the bowl fine. When it came time to make my burrito I wanted to try the brisket, so I asked for half steak half brisket. He spooned maybe a few cubes of each which bothered me but whatever. Then when it came time to wrap it he dragged it across the bare counter dumping what little meat was on there out the side. If I'm paying an upcharge on everything already why am I paying that for a massacred veggie burrito? Just the fact that he dragged it all over the counter was enough for me to refuse it but I wasn't going to hold up the line for them to remake it with the last 2 cubes of meat they had. Never going to this location again.

• Útil
• Inútil
• Responder

Chipotle is always pretty much the same... however, when I visited the line was quite long, and during this visit the staff simply told everyone their system had crashed and had no idea how long it would take to get it back up. Most people left, including me. I do hope the team can get some more stability in their IT systems, otherwise I will go to a different location.

• Útil
• Inútil
• Responder

This location deserves 0 stars. Franchisee should be embarrassed and manager should not have a job. Pathetic messed up orders multiple times and never have anything in stock. No chicken? Here’s steak even though you ordered chicken on the app. Rice isn’t cooked. No lids? Here is some tinfoil on top. Fire everyone.

• Útil
• Inútil
• Responder

Wasn't as good as usual but it was still decent Chipotle. As I was waiting at the light to leave I felt sorry for the Mexican fast food place across the street who had no customers while Chipotle had a line. They shouldn't have opened right across from a Chipotle!

• Útil
• Inútil
• Responder

three dishes ordered, and the rice of all three were boiled, very stiff and unbeatable. I had to eat something else.

• Útil
• Inútil
• Responder