Chipotle Mexican Grill

Literally the worst chipotle. Literally the worst place to order or go get food from. I absolutely love chipotle and now that I'm pregnant I love it even more. This place EVERY SINGLE TIME I've come here which is honestly quite often is dirty, understaffed and super busy. I would rather wait in line but you have to order quesadillas through the app. Here it is 90 mins past my pickup time and I'm still waiting. I purposely didn't even leave my house until 30 mins after pick up time and yet here I am writing this review. Please save yourself the headache and disappointment and go else where. Pregnancy cravings aside I will not be back

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If I could give zero stars I would! This was my second attempt to use this Chipotle which is less than 2 miles from my home--NEVER again! I will go to the Hampton restaurant from now on. The staff at the Grand Blvd. location are beyond rude--it is obvious they don't care. I was there at 5pm today and they were out of pollo as ado and their signature salad dressing--WTH??? You are out of a popular meat choice and salad dressing at 5 pm??? This is the second time I have received this kind of service here, and I will NOT be back!!!

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This chipotle is completely disorganized. They only do online orders. They don't communicate that with you. the service takes forever. The burrito I ordered took 30 minutes to be made. Why? Because the worker was making two girls in store orders...but I thought they could only do online orders? The place is dirty. My burrito was wrapped sloppy. The workers don't care about customer service. When I asked for a refund they told me to do it online. Don't come here. I'll never be back and i'm reporting this store to corporate.

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this chipotle becomes rare, if at all, order right. I lacked a drink and guacamole from my order, and all I got were chips and guac to proceed in the future and I was allowed to report only a problem about the app. do not order food here!

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Employees returned to cooking from being outside with out washing their hands. The place is a mess. No procedures in place.

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