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"I love chipotle! but today I was very disappointed. I ordered online when I got my order, it wasn't double rice or double ****, the bowl seemed to be thrown together. the taste of the chicken was blanching and my mild salsa was gone."
Teléfono: +12053910140
Dirección: 1800 McFarland Blvd E Ste 608, 35404, Tuscaloosa, US, United States
Ciudad: Tuscaloosa
Sitio Web: https://locations.chipotle.com/al/tuscaloosa/1800-mcfarland-blvd-e
Lunes: 10:45 -22:00
Martes: 10:45 -22:00
Miércoles: 10:45 -22:00
Jueves: 10:45 -22:00
Viernes: 10:45 -22:00
Sábado: 10:45 -22:00
Domingo: 10:45 -22:00
Platos: 4
Comodidades: 6
Categorías: 5
Reseñas: 2082
We normally love Chipotle, but this location was very disappointing. With only a few people in front of me, I didn’t think it would take long for me to get my food. 20 minutes later…They were completely out of several items and temporarily out of (cooking) others. Look at the picture and see just some of the empty containers, then look at the stack of dirty containers in the background.Most of the employees appeared apathetic and certainly weren’t hustling. Watching their actions made me conclude they just didn’t care.My chicken bowl had bottom of the container charred bits scrapped into it and the queso container was only filled halfway.The girl who checked me out was friendly and apologized for the wait.
The over-all experience was horrible. The staff was rude and didn't care about my customer experience. I was told that I could not order a quesadillas unless I ordered online. I informed them that I have NEVER had to order quesadillas online at Chipotle. The worker had a bad attitude, and was totally unprofessional. The manager was of no use and lingered in the background offering no assistance! The restaurant was also filthy! This location needs a complete overhaul.
I went in yesterday afternoon and the service was amazing! The staff was friendly and even though they were busy I got my food pretty fast. The girl who was making my bowl was the sweetest. Her name was Shay and she was the best, you could tell she really cares about her job!! The other person who helped me (her name was Rosa) was also great! If I could give more than 5 stars I would!!
this is literally the worst chipotle I've ever had in my life. they are always from at least 2 important foods. almost everyone is always rude and every time I order online, my order is made extremely wrong. not to go here unless u wants to be treated terriblely and they want one to want their order with only 1/4 of the things they get in the rule on them.
