Chipotle Mexican Grill In Des Mo

I 've been into this location 3 times while visiting a friend in DSM. Each time I was hoping it 'd be better next time but this is by far the worst location I 've been to. The staff were cold to say the least. Not even a hi or a what can I get for you? The staff acted more like my presence was an annoyance as if I came in 2 mins before closing. The last time I was in (last Wednesday) the food tasted off. Not sure exactly what, but I couldn 't even finish and ended up feeling ill. The ice machine was broken and despite having just me and maybe 1-2 other customers the entire place was a mess. The staff were all just chatting with each other behind the line. Meanwhile, EVERY table was dirty alo...

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Not a great place to eat. None of the staff were friendly. No smiling, no greeting customers and talking as if I was inconveniencing them. The girl running register kept her arm in her apron the whole time. We had to ask for our cups. They were completely out of lettuce, no ice in the soda machine and I had to ask them for cheese, as the container was empty. They didn’t give us our queso and chips, had to ask for them. Store has trash all over the floor and just the whole atmosphere was quite rude. Would it kill them to smile? Customer service is definitely not what it used to be.

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The service was ridiculously terrible.... we ordered food on the app for 7:20 and arrived at 7:22. Our order was not ready, and there was a line around 3/4 of the store. We politely asked where our food was, and the employee snapped at us that our food would only be prepared when the entire line had been dealt with. There were six or seven other people waiting for their online orders. We asked a manager to cancel our order and she said she had no control over it.

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Music was so loud when you first walk in! There were like 5 or 6 employees, no one really knew what was going on. They were all just standing around talking to each other. Sign on door said can only do exact change or card out of ice . Place was dirty. Don 't think I 'll be visiting that location again

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Waited in line for 15 minutes before deciding to leave. Workers looked fed up and like they were purposely slow. It was 4pm. Decided to go somewhere that wants business.

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