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"Food was fresh and hot. The food was also very delicious and affordable. My kids love Chipotle!"
Teléfono: +12173210500
Dirección: 2579 Wabash Ave, Gfield, United States Of America, Sangamon
Reserva, Reservación
Ciudad: Sangamon
Lunes: 10:30-23:00
Martes: 10:30-23:00
Miércoles: 10:30-23:00
Jueves: 10:30-23:00
Viernes: 10:30-23:00
Sábado: 10:30-23:00
Domingo: 10:30-23:00
Platos: 1
Categorías: 5
Reseñas: 1715
If I could give less than 1 star, I would. This place is absolutely trash. Disrespectful employees. I stopped going here over a year ago because every single time I go, the employees are the most disrespectful fast food employees I’ve ever seen. I thought since it’s been a while, it may be better. So I gave it a shot, but not only to be extremely disappointed, but treated with disrespect. The guy serving food today (3.6.23) at approximately 4pm, does a real good job at making you feel bad or as if you’re doing something wrong, by seeming annoyed with every word I said. Eyeroll after eyeroll…..hardly any verbal responses… Will never be coming here again. Waste of money EVERY time.
I went in earlier this week despite the tiktoks of small portions. My friend ordered before me and got a burrito and the girl making it put huge portions on his burrito and even giving him double meat without charging him, she could barely rollit up. I ordered mine, but as she was putting my ingredients on she went very light on the ingredients. I even asked for double meat and only got a quarter of a scoop for double meat. This infuriated me so I said never mind and walked out. I will never patron another Chipotle again for their skimpy portion and ridiculously high prices and favoritism toward certain guest vs others.
We visited Springfield 2 weeks ago and tried Chipotle, (a favorite of ours in Atlanta area). The meats had been sitting out and most looked dried out, but we tried bowls with carne asada. Very disappointing in flavor and meat was tough. The serving area was a mess!!, with juices spilled all over and sour cream dropped into 2 other containers. After watching them make/slosh the bowls, I understood why it was messy. It was in between lunch and dinner, so not busy, which gave them plenty of time to wipe the area down and stir up the food. Zero recommendations.
Yeah the girls behind the counter scooping up the food all had an attitude. One of the girls thought it’d be cute to get upset at the register guy for misunderstanding whose order was what. She slammed my food that was in the bag while letting him know it was mine so he could charge me for my order. I thought that was unnecessary and am still confused as to why the girls behind the counter think it’s ok to be that level of disrespectful like do y’all not know that everyone sees you acting like that lol. Reserva una mesa ahora
Edit: I work all over the country and for fair reasons when I first started coming to this location I was upset, so upset I left a bad review to share my frustrations. However recently I must admit it has been a MUCH better experience at this location, better portions, the food has been very fresh and good, the atmosphere has been better. Props to the management, they've done a very good job recently and if I can tell I'm sure others can too! Thank you for the work you do.
Really sick of how terribly managed this location has been for YEARS. Consistently inconsistent, typically way behind schedule, occasionally rude, sometimes severely unclean especially on the pickup prep area. I know the people in charge here will just blame their workers, so I want to make it clear that this is clearly a management issue.
Rude atmosphere! Online ordering joke!! 10-15 orders waiting behind counter. no sign to direct you to counter to ask for your order nothing just have you sit waiting for food that has already been sitting. No napkins, fork nothing not even a thank you yet you want 16$ an hr for what your not even doing your job!
