Chopstick House Chinese

This place used to be great! I have been a customer of this restaurant for over 10 years. Service was great when Rita used to be the manager. She would even greet most of the customers by name . This new manager lacks customer service skills. Over the past month I have experienced being double charged on my debit card for a large order, waiting at the counter for over 10 minutes deliberately so lunch specials could not be ordered. Last week, my husband submitted an order and when it was picked up they had prepared the wrong food and wanted him to pay an additional $12 to correct it. I have witnessed myself how she speaks to customers and it is not pleasant. If this restaurant does not take s...

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Our first experience- all fried food was terrible! The dumplings we ordered steamed and came fried. The crab Rangoon was beyond crispy with barely any filling, hardly edible. The Chinese pizza/scallion pancake was greasy and tough to bite/chew. I called and spoke to the manager who said they would call me back. They didn’t so I called again the next day and got the same response with no follow up. I’ve waited a week and no one has called back. Do not recommend!

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We live 1.5 miles away from this place and it took them an hour to deliver our food. So we said okay maybe they’re just busy because maybe their food is amazing. But the food was very average...I’ve gotten better in a mall food court. They also forgot 2 parts of our order. Only reason they get 2 stars is because their cheese wontons were good. Won’t be ordering from them again.

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The food is excellent and can be customized to create off the menu dishes. The staff is polite and efficient. They are exercising all of the CDC protocols for covid-19 I felt very safe stepping into the store and I also feel safe when they deliver.

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Very nice delivery people. My mom used to make Chinese donuts when I was a kid. I’m scared to make them because of the oil so I’m beyond happy you make them.

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