We came here for a family meal. It's my second visit to Ciao in the last couple pt months. I won't be going there again and there are my reasons why: -I ordered vegetable pasta for main. It was cold, undercooked and lacked a lot of flavour. I'm just shocked that an Italian restaurant cannot get a simple dish right. -During my previous visit, I ordered vegetarian pizza. The base was soggy. There was too much cheese and the vegetables were wet like they were out of a jar. Very disappointing. -One person was left waiting for their meal to arrive. So ours arrived and his arrived 20 minutes later and still, it hadn't fully arrived as it was missing the dry tasteless vegetables. -We ordered hot dr...
We used to love Ciao and was hoping for an amazing Italian. Social just lacked that friendly, Italian feel. Service lacks warmth and personality. It was quiet enough to take the time to smile at least and engage with the customers. Food is nice enough but cold and not presented brilliantly. Tiramisu had hair in it and rubbish bag left in the hallway as you walked to toilets. One of my little girls banged her head and the bar staff just looked over and carried on laughing and chatting. Ciao used to make the children feel special and that’s why they wanted to eat there! Food is expensive for what it is.
Went for dinner early evening and the restaurant was really busy, especially as it was Sunday. Drinks served quickly and orders taken after a few minutes. Food overall was excellent, everything freshly cooked and decent portions. Service was friendly and attentive especially from the owner who looked after us really well and seems to have a lot of regular customers. Will definitely return.
Food was so beautiful tasty real Italian. Service was 5 star outstanding from start to finish they really took care of us even sang happy Birthday to my friend with a candle lit cake which was so lovely. Really family friendly warm welcoming atmosphere it was a pleasure to dine here I cant wait to come back Thankyou x
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Me and my partner visited here at the beginning of November and the service was fantastic. The food was truly delicious, true authentic Italian dishes. The staff were super friendly and attentive. We will definitely be back! Thank you again for a wonderful evening. We would highly recommend.
Visited by chance this little Italian restaurant as we couldn’t get in where we had planned. The staff are delightful, friendly helpful. The food was lovely, tasty very reasonable in price. Nice friendly atmosphere, we had a great lunch wouldn’t hesitate in recommending this place.
Really lovely Italian restaurant. The food was excellent, the service was excellent and we were pleasantly surprised when the bill came. Will definitely be returning
We had a great meal at Ciao Poynton. Service was excellent, food was very fresh and tasty. Very good value for money. No complaints whatsoever, can't wait to return!
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The menu was superb and we had an excellent meal for a very reasonable price. The service was good and the restaurant was packed which says it all really!
Excellent evening at Ciao, vegetarian friendly and very well priced. Good service and all the staff were friendly
