Coffee#1 Ledbury - Reserva de mesa

What is going on at your Ledbury branch HEAD OFFICE ? For the love of god, send someone from HQ and sort this branch out. Consistently, shockingly slow service. 30 minute wait last time I was in. There’s never enough staff. For the last dozen Sundays there’s been no cups (take away cups only) and closing early. The shop is filthy. The windows are greasy, tables rarely cleared (customers do that) and certainly never sanitised. We’ve now started taking our own surface wipes. Might even take our own cups next week ! As for the bathroom … soap and toilet rolls are a novelty. There’s plenty of competition in Ledbury. The last few weeks we’ve been in your branch it’s been very quiet. One week ther...

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My husband and I visited Coffee #1 in Ledbury today. There was a long queue, but only one staff member, named Edie, who was handling everything with politeness and efficiency. Despite the wait, most customers were understanding, except for one who seemed to be in a rush and was complaining. Edie remained calm and handled the situation well. We were very impressed by her professionalism and grateful for making our coffee experience pleasant. We frequent Coffee #1 often and another staff member, Kerry, is also always polite and calm. Their service truly makes a difference.

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How things can change up or down last year this was a great coffee bar, well trained excellent staff, perfect coffee and a super atmosphere. Last week was just about one of the worst coffee stops ever. Rubbish coffee in paper cups made by staff who just did not seem to care. It is not difficult to make decent coffee why do so many chains just not get it !! ?? They expect us to pay good money for rubbish service, OK well just vote with your feet. Won't be here again.

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We always go to coffee #1 when we visit our daughter in Ledbury. All the staff are brilliant, hard working, and friendly. Such a credit to the company. Bur today there was only one member of staff, rushed off her feet,with such a long queue, some people were leaving, come on head office, look after your staff, before you loose great workers, and customers , this is happening too often here . Reserva una mesa ahora

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we went in, sat down, and one of us joined the queue, but they made the decision to serve only deprivation, so we went away and went elsewhere. I would have given the minimum grade for it, but because one fell out and one of the female workers went out immediately, he helped him in a chair. he got a drink at tee, looking for calm and made sure he was good. an excellent team member!

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not since 2017, as open is not very good. but tried again when we were in the city, the place seemed very full, so I think it has improved. yes! attentive staff, prepare coffee for perfection, and I am. very fussy about my espresso. also apricot flaps are great. will now have to say more regularly than costa (malvern)

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I absolutely adore the staff at this restaurant. They are always very polite! The variety of cakes they offer, including gluten-free options, is fantastic. The restroom facilities are well-maintained, and there is free wifi available.

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I'm sorry, but waiting in line for 15 minutes just to place an order is not acceptable. This was not the experience I used to have at this restaurant. I will not be returning in the future. Reserva una mesa ahora

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a beautiful dog friendly coffee shop, with great staff and the best cinnamon rolls of all time! harley certainly enjoyed all the attention the 3 times in which we visited at ledbury.

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Coffee is good if you can get it. Been in twice this week and both times had to queue back to the entrance, so the second time we left. Only one person serving at 9.0 am?

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