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"The so called supervisor said good luck with contacting the manager after she got my order wrong and didn't mark my ice cream on which was which with banana's when I'm allergic"
Teléfono: +15867511821
Dirección: 28877 Schoenherr Rd, Warren, United States
Reserva, Reservación
Ciudad: Warren
Lunes: 04:00 -23:00
Martes: 04:00 -23:00
Miércoles: 04:00 -23:00
Jueves: 04:00 -23:00
Viernes: 04:00 -23:00
Sábado: 04:00 -23:00
Domingo: 04:00 -23:00
Platos: 0
Categorías: 5
Reseñas: 4751
I had 2 doorsteps to get both ices. the woman gave me a bag, and I suspected that the 2nd was done near, as it was summer and good, it's a lol. 5 minutes past, so I said, hey they have a eta on the 2nd order? I just don't want this to melt. She said two minutes. at this point would have been the polite thing for them to put the first order in the freeze cabinet, but no, that was too much I'm sure. 5 more minutes by and still waiting....with the first ice cream door bag order sitting still on the counter, in summer. So I asked, why would you just throw it in the freeze cabinet? I don't want my client to give me a bad rating. they would not do it. not sure whether it is because that would requ...
Maybe you should change your cold stone hours on google considering you lock your doors at 10:00pm instead of 10:45pm like it says when we called at 9:50pm asked if your lobby was open you said “uhhhhhh yeah” kinda of unsure but unsure in a way like technically our lobby is open but I don’t want customers coming in 10 minutes before “close” because my job is just too hard lord forbid I have customers in the lobby where I can’t start my closing chores earlier than required. As soon as me another customer parked in your parking lot BEFORE 10:00pm you and another employee peeked out the door hurried up locked it. Stop being lazy do better if you’re gonna work otherwise just retire your position...
We will not be coming back to this restaurant. We visited for a family ice cream outing and were disappointed to find the place visibly dirty. The ice cream display window looked like it hadn't been cleaned in years. Despite this, we went ahead and placed our order. While we were waiting for our ice cream, we were close to requesting a cancellation after we saw a fly land on several of the toppings, even inside our cup.
I said they couldn't hack my edible with the spoon of ding. she said they'd just tip the ice as twice. I was in several cold stones and I never heard that. they will bring me frozen whole strawberries that have not been baked in ice cream at all. there were odours and other toppings mixed. I just didn't really melt it. this cold stone is the worst thing I've ever been! nasty customer service as well Reserva una mesa ahora
terrible service. came with 5 of us, 2 ordered and they waited for 15 minutes for a smoothie. the remaining 3 of us were never helped. we went to another place. avoid this place unless they are cool with watching that the people sit there and do nothing at their job as they try to give them business!
