Cold Stone Creamery

My husband's birthday celebration was this past Sunday. We were excited to have an ice cream bar to celebrate. People came for the football game and to make Sundaes. I drove 32 minutes to get the ice cream pack. When I got home I realized that I was only given enough toppings for maybe 5 ice creams. The pack was for 20-25 people. I called the store 2 times to talk with a manager and was told they would call in an hour. Randomly my daughter had a party 4 minutes away. I went into the store to talk to the manager and was told that the manager was on vacation and that we would get a call Monday. No call. Today I got a $10 refund with no call. I spent almost $25 in toppings to make up for the mistake. It wasn't even the point of the toppings at this point. It is the lack of customer service and lies. Never again. It's to bad. The ice cream tasted good.

• Útil
• Inútil
• Responder

Placed a birthday ice cream cake for delivery. It was the easiest process I’ve ever used. The cake was amazing, they followed all my instructions and it was delivered when it said it would be. 10/10 will use again

• Útil
• Inútil
• Responder

This is just sinful how good this ice cream is.... as good as Luigia's ..... if you are on the east side and find it hard to trek all the way to the west side Cold stone is a proper replacement

• Útil
• Inútil
• Responder

Ice cream is some of the best I've ever had

• Útil
• Inútil
• Responder

Food: 5 Service: 5 Atmosphere: 5

• Útil
• Inútil
• Responder