Cold Stone Creamery

Customer service: horrendous. My friend asked to try a flavor and they flat said no, which was strange and didn 't offer a reason why. We shrugged it off and then I asked what toppings they had and the staff said, uhhh, look in front of you. I never leave negative reviews, but I want to spare others from having a similar horrible experience. Treat your customers with some respect.

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I've only ever ordered here twice and both times my order was messed up. the ice cream is good, but i ordered three mix-ins as well as paid for another. i opend up the pint and it looked promising until i had the gummy bear that was right on top. there were three gummy bears in my ice cream and throughout the rest is just the ice cream.

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Unable to enjoy their ice cream because when we walked by around 10:15 am 10:30 am on a Saturday they were not open yet despite their hours showing a 10am start. Jordan Creek should seriously consider having them removed.

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Nice service and wonderful ice cream. The ice cream was prepared swiftly, so I didn't even have to wait that long. The overlord Oreo was delectable. The cup serving sizes were similarly generous.

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Close too early and very pricey hope next time get a better service and more things to choose from

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