Cold Stone Creamery

We went this evening and had a poor experience. I ordered the peanut butter cup perfection, and 2 of the workers started to make the order. I noticed one of them put fudge and chocolate chips on it, so I said oh that's not what I ordered. They laughed and then started to remake it. They looked to my friend and asked if he wanted it anyways (he wasn't going to get anything) then he said sure why not. Then, they said okay but it won't be for free and he said nevermind then, no worries. As they were making the order again, I overheard them talking about how they were going to get in trouble for wasting the ice cream. Then, when my order was ready, they brought both cups up and asked if we would play together or separate. My friend said he wasn't getting anything, then the 3 employees looked at each other confused and then looked back at us. Then my friend, confused and feeling guilty, decided to just pay and move on. The ice cream was okay, but it was wrong for them to mess up our order and then basically guilt trip my friend into paying for it, when he wasn't going to order anything to begin with.

• Útil
• Inútil
• Responder

Always love this place. Great service best icecream. ?

• Útil
• Inútil
• Responder

I like the blueberry and pineapple smoothie ??

• Útil
• Inútil
• Responder

The coffee ice-cream was so so so delicious

• Útil
• Inútil
• Responder

Absolutely delicious and fast service!

• Útil
• Inútil
• Responder