Cold Stone Creamery

If you have a birthday bogo don't bother using it! My husband and I got two love it sized ice creams for my birthday and were different of course but when I went to the counter to redeem it they told me they had to be the same flavor which is nonsense I've used this bogo before and has never required that. I asked what the restrictions were and the staff are so incompetent that they couldn't tell me any of the restrictions for future use. So they told me just look at the website and I did but there are no mentions of any restrictions under birthday bogo at all. They robbed me of my money and made a sour finish to my birthday by having an argument with the staff over their incompetence.

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I had an extremely disappointing experience with the service at this placet. The cleanliness was shockingly poor AND to make things worse, I found a HAIR in my cup. When I requested a replacement, the staff argued with me were very rude and disrespectful to me and my family. I strongly advise anyone considering visiting this place to think twice before doing so.

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Fantastic staff tonight. Was more than accommodating to my family's needs. Even offered a wet towel when I needed to clean up my toddlers!

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Best Ice Cream. It's close by and located in a nice area at Gresham Station. They have something for everyone.

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It was great like always the 2 girls that serve are really sweet.

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