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"The worst cold stone I've ever been too. Dirty beyond explanation. The WORST customer service. A mess"
Teléfono: (+1)7866390004
Dirección: 6723 Main St, 33014, Miami Lakes, US, 33014-2071, United States
Ciudad: Miami Lakes
Sitio Web: http://www.coldstonecreamery.com/
Platos: 0
Comodidades: 1
Categorías: 5
Reseñas: 622
I already agree it's overpriced but I come here for the creamy texture of the ice cream. Today I went with my daughter and got her the usual, cotton candy with blueberries and rainbow sprinkles. The lady didn't even care to mix it. She scooped cotton candy and just poured some sprinkles ontop and a few gummy bears. When I paid the total was almost $8 with tax. For a like it size bowl. I knew this wasn't right since I come here often and never paid that much for her size but what really upset me was paying that much for her to NOT EVEN MIX THE ICECREAM AND TOPPINGS. When I go to try and place an online order for EXACTLY what I ordered, it doesn't even come up to $7. Which means the woman eith...
On top of how grimy this place is looking these days, the servers don’t want to work. It’s happened to me TWICE, that I go 20-30 mins before closing time and the children working at the front tell me they can’t serve me because they’re “closed.” When I go back to the door to check to the closing time, I see that it’s actually a while before they close but they can’t serve me because they “have a test tomorrow” and need to get home early. I contacted corporate but they don’t seem to care one of their stores is losing money. There are other Ice cream places, you don’t have to go here to catch a disease or an attitude.
Bunch of teenagers talking back when question for their horrible job, no supervisor on site according them. Nasty environment even saw roaches. Management is at fault for allowing this type of behavior. Its a shame cause the product is very good in my opinion. Please clean the place a hire responsible workers along with a manager on site.
