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"Had great pulled pork tray was tender and juicy. TRAY comes with 2 sides for like 7 bucks. Get good amt of food. All the menu is reasonably priced. The burgers were just right. The shakes were on point the red cherry shake was it. The heath toffee onewas great too. The WHITE CHEDDAR BITES ARE BOMB!!! Almost drove back thru the line to get more. The have so much business theyrun out of food. Going to eat here over and over and over. Yummo! Delish! Oh yeah...walking tacos are a yes!"
Teléfono: +17706962019
Dirección: 4487 Hugh Howell Rd, Tucker, United States
Reserva, Reservación
Ciudad: Tucker
Platos: 0
Categorías: 5
Reseñas: 657
The drive-thru staff were quite rude! I made a conscious effort to stay calm while she took my order, but I ended up waiting at the window for at least five minutes without any communication. When I finally reached the window, she seemed irritated that I was there. How long is it reasonable to wait in a drive-thru line? I waited my turn to order, but then had to wait even longer at the window after placing my order. Overall, I expect quick service from a fast-food restaurant. While the prices are affordable, which is a plus, my time is valuable. I've visited this establishment twice now, and both experiences have been very disappointing.
The drive thru staff is very rude!!! Took the order then told me to hold on while she read back my order but never did walked away from the window for at least 5 minutes. So I pulled up to the window and when she finally walked over, she tried tochastise me about not following her order. How long am I supposed to sit in a drive thru line??,? I sat and waited my turn toorder then had to wait at the window after ordering for nothing. All in all it's supposed to be fast food. Cheap food cheapprices great but my time is not cheap. Needless to say 2nd time trying them out and both times were horrible.
The place is often a joke around midnight when it comes to wait times and staff attitude. Each time I visit, I seem to wait about 20 minutes, with cars backed up all the way to the main road. The way they interact with customers at the menu can be quite ridiculous. It’s funny most of the time, but eventually, it won’t be amusing anymore. They must realize how chaotic this place can be. The only positive is that the food is usually decent, so I initially rated it 3 stars. However, I’m updating my review to 4 stars since they’ve started moving a bit faster and being nicer lately.
I visited this location and encountered a long line, but that wasn't the issue. The real problem was the customer service. The general manager was disrespectful and rude. When I asked a question, she responded with the worst attitude, saying, "You need to go back and look at the menu." I felt very disturbed by her response and have no desire to return to this location. I believe she should be let go. Everyone else was great, but she did not handle the situation appropriately. Her customer service skills are lacking, and she negatively impacts the organization as a whole. Reserva una mesa ahora
I've always received excellent service at this restaurant, but my recent experience was disappointing. One of the women, particularly the one with bright orange hair near the front of her head, was quite unpleasant. She definitely needs to improve her customer service skills. There were two women working that night, and both were very rude. Additionally, the bread was soggy because there was too much juice in the slaw. Normally, the food is much better than what I experienced that evening. I've never encountered rude employees at this location before.
The restaurant was quite a mess at midnight, especially regarding wait times and the staff's attitude. I waited for about 20 minutes, and there were cars backed up on the main road. While the staff's joking around can be entertaining, it might not always be appropriate given the situation. It’s hard to believe they don't see how chaotic things have become. The food is usually decent, which is the only redeeming quality. I originally rated it three stars, but I've bumped it up to four stars because they've been a bit quicker and more courteous lately.
I went to this place. It was a long line, that wasn't the problem. It was the customer service that was the problem. The General Manager was disrespectful and rude. She made a comment with the worst attitude? You have to go back and watch the menu? when I asked a question. I feel so disturbed and I never want to visit this place again. She has to be fired. All the others were great that she didn't treat the situation well. Your customer service capabilities are based on standards. She's bringing down the organization.
I've usually had excellent service at this restaurant, but my most recent visit was disappointing, especially with one of the waitresses who had orange hair. She could definitely use some improvement in her customer service skills. There were two women working that night, and both were rather rude. The bread was soggy because of too much sauce on the dish. Typically, the food is much better than what I experienced that night. I've never come across rude staff at this restaurant before. Reserva una mesa ahora
Had great pulled pork tray was tender and juicy. TRAY comes with 2 sides for like 7 bucks. Get good amt of food. All the menu is reasonably priced. The burgers were just right. The shakes were on point the red cherry shake was it. The heath toffee one was great too. The WHITE CHEDDAR BITES ARE BOMB!!! Almost drove back thru the line to get more. The have so much business they run out of food. Going to eat here over and over and over. Yummo! Delish! Oh yeah...walking tacos are a yes!
Had great pulled pork tray was tender and juicy. TRAY comes with 2 sides for like 7 bucks. Get good amt of food. All the menu is reasonably priced. The burgers were just right. The shakes were on point the red cherry shake was it. The heath toffee onewas great too. The WHITE CHEDDAR BITES ARE BOMB!!! Almost drove back thru the line to get more. The have so much business theyrun out of food. Going to eat here over and over and over. Yummo! Delish! Oh yeah...walking tacos are a yes!
