Coq-o-bec - Reserva de mesa

If I could give 0 I would without hesitation. I ordered a poutine with the sauce on the side. I received my order after an hour and a half of waiting. When the poutine arrived it was soggy . I called the restaurant to tell them that this was not normal and that I would like another poutine sent to me. The one who answers me on the phone tells me that it 's a shame but there 's nothing she can do. That they are overwhelmed and that is not important. I tell him that the poutine is literally inedible and that I live 5 minutes from the restaurant. This one tells me that ultimately it is not their problem, to fix me but that there is nothing to do about the situation. VERY POOR CUSTOMER SERVICE....

• Útil
• Inútil
• Responder

Very very disappointed, they increased their price a lot 3.00 to 4.00 more and changed their packaging form before we had a cardboard box that kept warm. I received a Styrofoam and paper bag, everything was cold and my overcooked chicken leg looked like it had been reheated. very disappointed.

• Útil
• Inútil
• Responder

Food is excellent but delivery is very slow. I once ordered and found gray hair in the meal unacceptable) and when I called back I was told they will take note, no offer of a replacement meal or a credit. Love their food but attitude towards customer service really falls short

• Útil
• Inútil
• Responder

The service at this restaurant was very poor. They were out of bacon for the chicken poutine, yet had bacon available for the club sandwich. Due to this oversight, they lost out on a $150 order for just three slices of bacon. Congratulations on losing the business. Reserva una mesa ahora

• Útil
• Inútil
• Responder

I stop by to gas and got us a Poutine with chicken and it was delicious!!Plus the girl in the front was a doll and I got smiles from the kitchen ? such good vibe and delicious for real. Keep it up guysThank you

• Útil
• Inútil
• Responder

Very satisfying first experience. Friendly receptionist and delivery person. Quick delivery. Hot and tasty meals. The chicken had to be crossed with a brontosore my chest was so big ;

• Útil
• Inútil
• Responder

I stop by to gas and got us a Poutine with chicken and it was delicious!! Plus the girl in the front was a doll and I got smiles from the kitchen

• Útil
• Inútil
• Responder

The chicken was undercooked and the restaurant was not very clean. Overall, I did not enjoy my experience and would not recommend this place. Reserva una mesa ahora

• Útil
• Inútil
• Responder

NEVER AGAIN! more than an hour of waiting when I live next door and the meal arrived very cold and the potato was overcooked. Really suck..

• Útil
• Inútil
• Responder

Fast delivery, exact order and very courteous staff. Hot and excellent meal. Nothing negative to say..

• Útil
• Inútil
• Responder