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"The food quality is poor, with mostly fat. It's not a good choice if they think this represents cuisine from around the world. Save your money and avoid this restaurant!"
Teléfono: +441708918510,+441708733777
Dirección: Unit 4A The Brewery, RM1 1AU, Havering, United Kingdom
Ciudad: Havering
Sitio Web: https://turtlebay.co.uk/restaurants/romford?utm_source=ExtNet&utm_medium=Yext
Domingo: 12:00-22:30
Platos: 3
Categorías: 5
Reseñas: 10843
I went to this restaurant with a large group to celebrate a birthday. There were 18 of us, but we were seated at two separate tables back to back, which was disappointing because we had pre-booked and wanted to be all together. The food was average with a decent selection, but some dishes were dried out and not refilled when empty. We arrived at 7:30pm and the atmosphere was chaotic, like a noisy school canteen or a crowded holiday camp. The staff seemed stressed and made mistakes with our orders every time. I tried to suggest moving to the bar to alleviate the problem, but we were not allowed. Overall, it was a frustrating experience and not something I would recommend.
I was looking for zero star rating, unfortunately I can't find it on this rating scale. I went there to have lunch with my husband today. The attitude of the staff name Malone was very intimidating and he was very rude. He laughed negatively when I only asked for the drink menu as I just arrived. He expressed threatening attitude and gesture with don't care attitude when I said I will report to the manager. And further he asked what is your problem. All I wanted was a peaceful lunch with my husband. Though manager came and tried to sort it out. However, we had worst experience in Cosmo Romford. Hopefully he will not display such rudeness to other customers going there.
This place has really gone downhill since it opened, £20.00 buys you greasy noodles, a very limited selection of food, lots of empty trays, cheap and nasty food. The Management are too busy with their own importance to be of any use. Waitresses walk straight pass you and ignore the plates on the table. The food is left out for so long it dries out and tastes awful. What has gone wrong, it was a Saturday lunch and the place was nearly empty, so it's not just me that's dissatisfied. I won't be eating there again, they have had their chance and blew it , as they say!
We went on a Friday evening and were glad we ignored the other reviews. There was a wide selection of decent food: pork, duck, curries, mussels, sushi, soups, ice cream, cakes, fruit, pizza, chips, nuggets......even a chocolate fountain, soft scoop machine and teppanyaki with scallops. Sure ribs were a bit overdone and duck doesn't refill very often but the price is amazing! Other buffets have closed down, severely limited options, plunged in quality or massively increased prices. This is the last decent place I know.
The worst birthday meal!!!! it is quite annoying. I went to cosmos romford and the staff was very rude. they brought us the front door very close. it was very cold and wind came from outside. I was politely trying to explain 6-7 times to place us other places. because it wasn't busy at all, and it was the birthday of my wife. I asked a question. The worst thing is that they don't care about hearing you at all. it's my last time. many courts were also missing. it was our worst birthday meal.
