Costa Coffee - Reservar una mesa

I met a friend for coffee, I ordered some brown toast and went to sit down, it arrived quickly when i bit into it is way like cardboard! I took it back to tell the barista she gave me a funny look. When she bought over the replacement toast she remarked that nobody else had a problem and maybe it had been left at the counter....laying the blame on me!! To be honest she works for a major chain blaming a customer is not good customer service and also it's not as though she was paying for it. Costa you really need to train your staff in customer service.

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So me and my girlfriend poped into the store after a long day at Thorpe park, spoke to a lovely lady called Kim, who was not very well but was working like a trooper and had a lovely convo with her at the end of the day, a man called Shane was really nice too and recommend cinnamon buns to us and they were beautiful! It was so clean too! Think we have found our new favourite costa store!

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The service could have been more friendly but at least the table was clean and tidy. The hot chocolate flavour was very good, but it could have been a bit hotter.

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Very nice coffee nice outdoor seating area staff are really nice and friendly and also the parking is free up to 3 hours

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of beau and a guy who wasn't long enough to see his badges. great service fast efficient and friendly

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