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"I used to love Costa for years, but their tea cake has become very expensive and is now the size of a small orange. It's disappointing to feel like I'm being overcharged for something that used to bring me joy."
Teléfono: +441202827847
Dirección: 1-2 The Old Pottery Manor Way, BH31 6HF, East Dorset, United Kingdom
Ciudad: East Dorset
Sitio Web: http://www.costa.co.uk/
Platos: 0
Comodidades: 6
Categorías: 5
Reseñas: 941
Popped in for a coffee whilst passing through Verwood. understaffed as are many of these places. Manager really not helpful, the way he spoke to the staff was appalling, whilst not appearing to be actually helping them! Really no need! Dirty tables and serving area just generally unkempt. Lots of things unavailable, surely food and drink should be ordered in accordingly. Verwood is a small place and there are other options for food and drink, would advise visiting one of them instead. I know it’s just a chain coffee shop but you don’t want to leave generally feeling grubby and unwanted.
I recently visited the Costa Verwood store and received outstanding customer service. I was served by a delightful young lady, whose name I unfortunately did not catch. The service was excellent and the coffee met my expectations. As a former barista maestro at Costa, I hope this feedback reaches the store and the young lady receives the recognition she deserves. All I can remember is that she had dark hair and glasses. I ordered two flat whites, a large coconut cappuccino, tiffin, Eton mess, and raspberry almond bakewell, and I was very satisfied with the service.
I never usually do this, but I’ve always gone to costa verwood to get my morning coffee but something needs to change. Yet again the manager there is useless and rude, he’s always very aggressive towards customers and staff and quite honestly it’s disgusting, I’m embarrassed to see it so I’m going somewhere else.
