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"Service slow. The two girls serving were doing there best but not enough staff . Otherwise excellent chai latte and toast"
Teléfono: +441255850253
Dirección: 58 Connaught Avenue, Tendring, United Kingdom, CO13 9PR
Reserva, Reservación
Ciudad: Tendring
Sitio Web: http://www.costa.co.uk/
Lunes: 08:00-00:00
Martes: 08:00-00:00
Miércoles: 08:00-00:00
Jueves: 08:00-00:00
Viernes: 08:00-00:00
Sábado: 08:00-00:00
Domingo: 08:00-00:00
Platos: 3
Categorías: 5
Reseñas: 1917
My fiancé and I visited Costa in the seaside town of Frinton on sea on September 4th. As a regular customer at Costa in London, I was shocked by the condition of the shop there. The toilets were particularly dirty and the customer service was below par. We ordered two chocolate fudge brownie frappes, but noticed that there was excess frappe leftover in the jug after our drinks were poured. Instead of saving it for another customer, the employee filled the jug with tap water and poured the leftovers down the sink. We were disappointed by this wasteful behavior and found it unacceptable. We even took the time to check the cameras and it was between 15:10-15:20. We attached a picture showing th...
I am sorry to say that upon walking into the restaurant, I noticed that the tables were still full of dirty cups and trays. I took it upon myself to move them before taking a seat. The tables were visibly dirty and in need of cleaning. The cafe was not busy, making it easy to spot when someone vacates a table. I believe it is important for the staff to clear and wipe down empty tables promptly. Additionally, the fabric seats to the right were very stained and dirty, prompting me to decide not to stay after cleaning up. This took place today on 27/10/23. I have also noticed several previous reviews mentioning the same cleanliness issues, which have not been addressed. I apologize for the nega...
I had a great experience at this restaurant. The service was excellent, the coffee was perfect, and the toast with marmalade was delicious. The seating area was clean and well-organized. My only suggestion would be to add thicker cushions to the chairs for more comfort. Overall, I would highly recommend this place for brunch. The price per person is between £10-20 and the food and service both received a 5-star rating. The atmosphere was rated 4 stars. I recommend trying the croissant and vegetarian options are clearly labeled on the menu. There is plenty of free parking available.
I have to say I’ve been in this costa a number of times and found it quite dirty. The floor needs a good clean, the window ledges are dirty along with the wood work and rails as you walk in. Cobwebs by the window that are also dirty. The chairs are fit for the tip which are stained and dirty. I thought it would have been improved since I last came here sadly not. It needs a good clean and revamp. Service: Dine in Meal type: Other Price per person: £10–20 Food: 2 Service: 3 Atmosphere: 3 Reserva una mesa ahora
We have just been refused a coffee and a cake because the over zealous member of staff, Jocelyn, ordered me to show my track and trace green tick. I had already carried out the track and trace request but the manner in which confirmation was demanded was unjustifiable, unnecessary and contrary to good customer service. I had no idea Costa are training their staff using Stasi methods. Having supported Costa for many years we will never return.
I have not visited this restaurant yet, but I have heard that the toilets are clean and the staff is friendly. However, it seems that Costa needs to look into why the staff appear to be unhappy, as this seems to be a common complaint among other reviewers. This particularly applies to the tall man.
