Cupbop Korean Bbq In A Cup

I had previously enjoyed my visits to this restaurant, but this time was incredibly disappointing and slow. The young staff members seemed more interested in watching us than helping. A couple in front of us was struggling with the kiosk ordering, and a long line began to form behind us, all while the staff did nothing. Eventually, a different girl came over and took our order. Despite ordering before the kiosk customers, they received their meals first. Once our food was finally prepared, I discovered that everything was wrong when we got home. To make matters worse, there was a hard plastic piece in my 5-year-old's Kids Meal, which could have been a serious choking hazard. I'm just thankfu...

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**Pros**: All the proteins are well-flavored and expertly cooked. I appreciate the variety of spice levels available, providing plenty of options. Overall, the meals are delicious and satisfying! **Cons**: At times, the portion composition can be off, with an excessive amount of cabbage and noodles and a meager serving of meat on top. This seems to vary depending on who is preparing the food. Additionally, I tried the Korean hotdog, but it wasn't cooked thoroughly, which made eating the raw dough quite unpleasant. It also used lower-quality hot dog meat, so I wouldn't order that again.

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This is easily the worst location I've encountered! We keep hoping it will improve, but it’s not worth our time or the over $60 we spend there. If we’re not standing there making sure our orders are 100% correct, they’re always wrong, and the spice levels are never as requested. The chicken and Mandoo are consistently overcooked. This time, I tried the Krunch Bop Chicken for the first time, thinking a change might be nice, but it was extremely overdone. The Mandoo was old, burnt, and cold as well. I think we’re done with this place. (Herriman location)

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**Dining Experience**: Lunch **Price Range**: $1–10 **Food Rating**: ⭐⭐⭐⭐⭐ **Service Rating**: ⭐⭐⭐⭐⭐ **Atmosphere Rating**: ⭐⭐⭐⭐⭐ **Recommended Dish**: Mandoo Potsticker I had a fantastic lunch at this restaurant! The food was exceptional, earning a perfect five stars. The service was equally impressive, with attentive staff making the experience even more enjoyable. The atmosphere was inviting and cozy, contributing to a pleasant dining environment. I highly recommend trying the Mandoo Potsticker—it was truly delicious! Reserva una mesa ahora

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When I walked in, the staff appeared more interested in their phones than in serving customers. I stood at the counter, ready to pay in cash, but was told to use the kiosk instead, with no assistance offered. The lack of customer service was evident as the staff chose to chat about tattoos rather than help anyone. To make matters worse, the place was dirty, with overflowing trash cans that forced people to start leaving their garbage on the floor.

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**Service details:** - **Type of dining:** Dine-in - **Meal:** Lunch - **Average price per person:** $10–20 **Ratings:** - **Food:** 5/5 - **Service:** 5/5 - **Atmosphere:** 5/5 **Recommended dishes:** Doochi Bop, Mandoo Potsticker, Combo Bop **Vegetarian options:** Highly recommended for vegetarians; dishes are clearly labeled. **Parking:** Ample parking available with free parking lot and free street parking options.

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Takeout Meal Type: Dinner Price per Person: $20–30 Food Rating: 5/5 Service Rating: 5/5 Atmosphere Rating: 5/5 I highly recommend trying the Rock Bop and Mandoo Bop! Both dishes were exceptional. The food was delicious and well-prepared, earning a perfect score, and the service was outstanding as well. The overall atmosphere was inviting and enjoyable, making it a great choice for dinner.

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We are currently at the restaurant and have been waiting for 38 minutes for our order for two people, and it’s still not ready. There are about 20 other people in front of us who are also waiting. The service is extremely slow! Reserva una mesa ahora

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I placed a DoorDash order from Cupbop and waited 45 minutes, only for them to cancel it. I attempted to place the order again, and while they did refund me, now I have to pay more to reorder it, which is really frustrating.

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I really enjoy Cupbop, but my experience at this location has consistently been disappointing. The service is slow, the food is often not prepared properly, the rice is undercooked, and they frequently get my order wrong.

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