Dairy Queen Grill Chill

I don't typically write reviews or voice complaints about service, but after several recent visits, I've noticed a decline in service, food quality, and wait times. I usually use the drive-thru, and unfortunately, I've received crumpled napkins either handed to me or tossed in my bag, found a white hair in my chicken fingers, and experienced longer wait times than usual. I'm sorry to bring this up, but I feel it's important to share my concerns in hopes that you can improve and retain your customers. Keep up the hard work!

• Útil
• Inútil
• Responder

I would not usually review any place or even complain about service. However, after a few recent visits, I feel as if the service, quality of food, and wait time has indeed degraded. I usually take the drive thru route, which I have had waddednapkins handed to me or put in my bag, a white hair in my chicken fingers, and the wait time has been unusually slow. So sorrythat it has gotten to a point where I feel the need to say something but I don't want yall to lose customers. Keep working hardand improving!

• Útil
• Inútil
• Responder

The food is only mediocre. It feels more like a dessert place that also offers food. The burgers are dry and lacking in flavor, but the fries are generally decent. While the desserts are reliably tasty, the other menu options leave much to be desired. The chicken tenders have more batter than chicken and are also dry. If you decide to visit, I recommend sticking to the ice creams and blizzards and be prepared for crumbs and sticky tables, as cleanliness doesn’t seem to be a priority here.

• Útil
• Inútil
• Responder

I ordered the large Oreo Dirt Pie for my brother, but instead received a small. While I was disappointed, I chose not to make a fuss since the worker seemed upset. The pie itself was also disappointing—it looked sad, lacking any Oreo crumbs, and was mostly just melted chocolate. I really hope this was just a result of a staff member having a bad day, and that others might have a better experience. Reserva una mesa ahora

• Útil
• Inútil
• Responder

I've ordered a specific shake from this location several times, but for some reason, they keep giving me something completely different. What I just received isn't even close to a shake—it's basically milk mixed with caramel and a hint of chocolate. It's incredibly watery! This was after they switched my order from the wrong shake again. This is so frustrating and disappointing!

• Útil
• Inútil
• Responder

This restaurant has a fantastic location and the service is always quick and friendly. My only complaint is that they can be a bit stingy with the Blizzard toppings. Seriously, for over $4 for a cup of soft serve, I at least expect a couple of *whole* Reese's Peanut Butter Cups mixed in instead of just crumbs from the container.

• Útil
• Inútil
• Responder

Good location always fast and great/polite service. One criticism can get a little thrifty on those Blizzard toppings. (C'mon guy, $4+ for a cup of soft serve, at least humor me with a couple of *whole* Reese's Peanut Butter Cups mixed in vs.residual crumbs from the container...

• Útil
• Inútil
• Responder

Great Dairy Queen that I visit often. Quality is always on point and both drive through and inside is fast and efficient. Staff can be a little inatentive when busy but otherwise great. Reserva una mesa ahora

• Útil
• Inútil
• Responder

The food and service have improved significantly compared to a couple of months ago. It's great to see establishments making positive changes.

• Útil
• Inútil
• Responder

Excellent and friendly service. Ordered chicken strips with a cotton candy blizzard. Came out within 5 minutes. Employees are very friendly.

• Útil
• Inútil
• Responder