Dieci Al Lago - Reservar una mesa

Service staff in the Dieci restaurant in Rapperswil Rating: 2/5 stars I recently had the pleasure of visiting the Dieci restaurant in Rapperswil during a lunch, at the beginning of August this year to be precise. Unfortunately, the service staff left such a negative impression that I will never go there again. When I entered the restaurant I was greeted by a pleasant and welcoming atmosphere. The stylish and clean decor suggested a pleasant meal. The menu offered a decent selection of Italian dishes, so I opted for a pizza while my companion ordered a pasta. However, the main problem was the service staff. The waiters were extremely rude and arrogant. Her behavior was condescending and signi...

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Spontaneously queued at Dieci at 4 p.m. and waited for a table, normal waiting time. The restaurant was completely booked and we were warmly welcomed from the start and they tried very hard to find a suitable table for 2 people with dogs. Water was also brought directly for our four-legged friend, which is very much appreciated as a dog owner. Everyone was very friendly and professional, I can't share the other negative reviews. It is a very busy restaurant with a lot of traffic, so as a guest you just have to be patient. As a guest in a restaurant you shouldn't have any stress, but rather enjoy your free time, otherwise it's better to stay at home. Thanks to the whole team, we really enjoye...

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We are having dinner with 3 other people, the 2 children. We ordered 3 dishes as the little one in the group doesn 't eat a whole pizza and we asked for another plate, the waiter was visibly irritated by this. They brought us the food and an extra plate and asked ironically who the ghost was. Pizza was against payment. He asked ironically what you pay and I said the bill. No tip, he said ironically and angrily! Dear Dieci , They have the best kitchen, but the staff needs a lesson in behavior! You really made us feel guilty! The staff couldn 't speak German, without hair, disrespectful!

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Disgraceful service! The waiter came up to us at the end, gave us the bill, then asked ‘how much?’… confused, I told him the amount on the bill. He replied ‘no tip?’ awkward. We said nothing, then he reluctantly entered the number on the terminal. After we paid, he sarcastically and frustratedly spoke Italian then angrily waddled off. Never have I seen such poor service in Switzerland.

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I'm from Rapperswil-Jona and haven't been going to this dirty shop for years, the waitresses are arrogant and cheeky, as is the restaurant boss. Reserved tables were suddenly never reserved.

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