"the first time that dominos, very clean and spacious, pleasant employees even found a cheaper deal when I had ordered. now put in my pizza, as I type, it is definitiw delicious. try it."
Kids party. 4 pizzas ordered on the phone to the rudest person I have ever spoken to, eventually after coming off hold for 4 minutes he took my order, he would not discuss the deals on line to begin with, as it wasnt in his script, so I ordered 4 pizza, a deal at £9.99 each. Is it me or is that expensive anyway. When I turned up to pick up the pizza nobody acknowledge me for about 3 minutes until the three od them finished off their conversation then a man came over asked my name and he picked out the 4 pizzas sitting on the side. I paid him £40 and he walked away, I then asked for my change (not that I wanted it particularly but he hadnt offerred and why should he keep my change! , he huffe...
We ordered a deal as we had friends round , food came , just warm , my daughters pizza hadn’t even got cheese on!!!! They had also put spicy chicken on which she didn’t order, I phoned to complain only to speak to one of the most rudest, arrogant woman I have ever spoke to , she wasn’t bothered in the slightest, I asked to replace the pizza and send fresh sides as everything was cold by now , she informed me there wasn’t a manager to authorise this ,I was livid by her attitude, eventually she agreed to send out the correct order ,then slammed down the phone !!! The poor delivery man was so nice when he bought the new food 30 mins later ,when I explained he was so apologetic, I think maybe he...
Ordered a pizza using the app which told me it was delivered i had no pizza? Rang the store to be told my driver had rang my bell for my flat (which he hadnt 4 people are here) and told me i was to have my meal re delivered cold? This was £30 order or loose my order i demanded a refund and rudley told not a option i demanded to talk to the managwe and was eventually told not to ever use them again? And to get my door fixed even though it works fine as i have tested it straight away this was horific experience eventually i got a refund but will not recieve my money for 4-5 working days and then they hung up on me.
Having had really bad experiences before with Domino’s in Mountsorrel with food coming 1 1/2 hours late and stone cold, have used them again tonight and had the same problem with food arriving nearly 1 hour after being dispatched, and again, too cold to eat... am really annoyed with myself for giving them another chance. Waste of money i’m afraid as the food would be okay if it came straight away. What really annoyed me was the super rude man on the phone who clearly lied to me when I rang them to chase the order. If you are getting pizza delivered, AVOID!
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We have ordered Dominos pizza in Mountsorrel on a few occasions and never encountered any issues. To be honest we have never used the delivery service and only ever go and collect our food ourselves. The app has been pretty useful and the food has always been ready to collect when they say and the order has been correct and the food has been hot. Sorry to hear others have not had a positive experience.
absolutely disgraceful, they do not wash their hands before making another pizza or making any pizza. I went to collect my food last night and as i was waiting for my food the man made my dough and didn’t even bother to wash his hands before and after he made mine. He also made another 3 pizzas and still didn’t continue to wash his hands. The hygiene in that place is awful
Ordered a large pizza vege volcano. This comes with extra cheese. Seriously there was no extra helping of cheese, it was tight! Where's Bal? She and her crew where funny and better. Previously i ordered this pizza and it was loaded with cheese. Sad as i often sat here eating pizza and it really is a chilled place.
We ordered a large tandoori hot pizza, it arrived very quickly and hot, but the base was uncooked and very doughy. We had added extra chicken but we only found a handful, the mushrooms were raw and the taste was awful. This place has gone down hill rapidly. Avoid.
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so a nice service in this domino! we have used the app and accidentally ordered our pizza without cheese when I get the guy on the until he offered to remake the pizza for us. very grateful! thank you!
the first time that dominos, very clean and spacious, pleasant employees even found a cheaper deal when I had ordered. now put in my pizza, as I type, it is definitiw delicious. try it.
