I ordered a pizza that took an hour to arrive, despite living just three minutes away. The delivery tracker indicated that the driver was just one minute from my location, only to leave and travel ten minutes away, not once but twice. My pizza spent over thirty minutes in the driver's vehicle. The tracker showed that he left the restaurant at 5:06 PM and didn’t arrive at my door until 5:38 PM, delivering a cold pizza with a soggy box.
When I called the store to address the issue, the woman who answered hung up on me mid-conversation, claiming she did so because I was speaking as the driver arrived at my door. On my third call back to ask for the manager, I was placed on hold for five minute...
I ordered a pizza that took an hour to arrive, and I live just three minutes away. The delivery tracker showed that the driver repeatedly circled the area, claiming to be just a minute away, yet he ended up going 10 minutes away twice. My pizza was in his hands for over half an hour; the tracker indicated that he left the store at 5:06 and finally arrived at my door at 5:38 with a cold pizza and a soggy box.
When I called the store to inquire about my order, the woman who answered hung up on me mid-conversation, claiming she heard the driver at my door. On my third call back, after waiting on hold for five minutes, Thomas told me, and I quote, "We are busy this time of day, ma'am. If you wa...
UPDATE: I called the store the next day and finally got a refund.We placed an order 4 hours ago. The driver came and tried to give us the wrong order. He even gave us the receipt to prove it was our order and we must have forgotten to order stuff that was missing. The name and address was wrong and nothing on the receipt matched our order. He apologized and said he delivered it to someone else along our route. He then said he would call the store and have them remake our order. We called 10 minutes later to make sure they were remaking our order. They said they were and they'd send it back out. And hour later, still no food. We called again and they said the driver was out with our order. An...
0 stars I asked about the manager's special...3 toppings large pizza. 15 bucks. I said bacon, pepperoni and extra cheese. They said I couldn't have bacon because it's gonna cost more. So I asked of I can get double pepperoni and extra cheese....they said, sure/yes. I pay...come back for pick up.... They don't have any pepperoni and the cheese was regular. I said this is not what I asked for. They said yes it is. I left after saying cool. Thank you. I was sad. That was messed up. They know me and they did it on purpose. Wrong...but it's alright... Never again will I go back....they may not care though....
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Very terrible customer service from the owner!! Arrogant and cheap to say the least. Couldn’t even explain why I was charged extra for my online order. Didn’t apologize or anything no dollar discount to satisfy a customer who grew up down the street. Just pure greed and arrogance then talked about how he owns 20 stores in the area so good luck finding one that he doesn’t own. It’s people like that who should own franchises. I’ll reach out to dominos corporate next.
This was my first time buying at this location. I was hesitant at first when reading the reviews and spending $18 for breadsticks, but I had nothing to worry about. The pizza tracker was accurate, the works were working diligently when I walked in and were super busy during the NFL playoff weekend. The bad reviews are very misleading. Will definitely buy again.
I ordered at 1130pm and they close at 12. They canceled my order at 12 lmao. Why not just close early if ur gona stop taking orders or change ur store hours on Google so people know. Had a decent sized party expecting lots of pizza and it was disappointing to tell them the order was canceled.
SO hit and miss! I had an excellent experience at one store, ordered from a different store two weeks later and had the worst experience. No consistency= no ordering from me.
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The wings are small and they don’t fully cook them, even if you request them to be “well done.” Additionally, I didn't receive any dipping sauce for the wings.
They don't wear gloves at all when making the pizza's, and the area you wait for the pizza's is very small.
