This place has been mismanaged for YEARS. About every 1-2 years I forget how bad this place is ran and come get in the drive through to pick up my order. I arrive 5-10 minutes early. I sit in line for 30-45 minutes to get my order. By that time, my food has been sitting under the warmer and is no longer fresh. Looking at other posts, I am sure the owner will reply to this saying they will try to make it right. That is obviously a joke and nothing will change when I forget how poorly this place is run and try again. 2 month update: I am now editing this review to let people know that the link the owner sends is only to try to save face. I filled out the survey he attached and have not heard a...
Donatos Pizza - Reserva de mesa
8484 Winton Rd, Cincinnati, United States Reserva"Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 5"
Detalles
Teléfono: +15137287300
Dirección: 8484 Winton Rd, Cincinnati, United States
Reserva, Reservación
Ciudad: Cincinnati
Sitio Web: https://www.donatos.com/locations/finneytown
Horario de apertura
Lunes: 11:00-23:00
Martes: 11:00-23:00
Miércoles: 11:00-23:00
Jueves: 11:00-23:00
Viernes: 11:00-00:00
Sábado: 11:00-00:00
Domingo: 11:00-23:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 3733
Dirección
Reseñas
I was put on hold three times by the staff, including the general manager, and it was the worst service I've ever experienced. There was no call or update on my order as promised. I checked on my order repeatedly and called the company several times for updates. After an hour of waiting and being told it would be delivered in 30 minutes, nobody seemed capable of answering my questions about the delivery. I placed my order 25 minutes later, but I finally received the food an hour after that, and it was ice cold. I'm incredibly frustrated and will likely never return to this location. Their service is unacceptable.
This restaurant is lacking in management and could greatly benefit from an appearance on an episode of Undercover Boss. The service for takeout lunch received a disappointing score of 1 out of 5, and the atmosphere wasn't much better, also scoring a 1 out of 5. The average cost for a meal per person falls between $20 and $30, and while the food quality was somewhat acceptable, it still only garnered a score of 3 out of 5.
I ordered the pizza because I was excited about the garlic butter, but sadly, it didn’t come with any. I ordered four pizzas, and none of them had the garlic butter. Additionally, my sandwich was poorly packaged and hardly fit in the container. I should have realized I shouldn't order from this place. Overall, I would rate the food, service, and atmosphere a 1. Reserva una mesa ahora
One hour past the promised/estimated time for delivery and it just got here. The driver is lost. Thats what they told me when I called 45-minutes after the delivery time. What delivery driver doesn 't use GPS? Service: Delivery Meal type: Dinner Price per person: $10–20 Service: 1
I placed an online order for pickup and the app indicated it would be ready by 5:12. However, I didn't receive my order until 5:30. On top of the long wait, they put all the toppings on my plain sub. This is why I rarely dine here.
The food is great, but the drive-thru line is extremely slow. Honestly, it feels like it would take an eternity to get my pizza. They could definitely use some extra help in the kitchen.
Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Single Topping Pizza Pepperoni Reserva una mesa ahora
The service was attentive and efficient, but sadly, the ambiance fell short.
Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 5
Platos
Reserva una mesa ahora
Cincinnati
Categorías
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Steak Hoagie
-
Catering
-
Salads
-
Pizza
-
Salad
Comodidades
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Wheelchair Accessible
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Accepts Credit Cards
-
Television
- Reserva de mesa
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Delivery
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Takeout
- Reserva
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