Dougalls on the Bay

We go to Brighton a few times a year and always stopped at Dougalls, now called The Whistling Duck, today was no different. We started our road trip about noon thinking we'll stop at the restaurant about 2/3 o'clock. As we walked up to the familiar spot, things seemed a little different. Awwww new chairs, oh look some new umbrellas, wow I love the colour of the new shirts everyone is wearing!Then the menu shows up with a friendly smile behind it! One of the waitress we know! The menu has changed for the better!! Love it!!Our order was perfect! Hats off to them chefs/cooks!! Service brilliant! Food unbelievably GREAT! Atmosphere very nice, well done on the up grades keep going! Happy to see a...

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We had reservations but were met at our table with a waitress at the table telling us it didn't matter if we ordered right now we would be probably going to be waiting on our food for an hour, we decided to stay because we had a big table and we would have a hard time finding another place to accommodate our number that short notice, we waited forever to get our drinks and couldn't seem to get refills, meanwhile flies were everywhere landing on us and our table, we should have left, food took way over an hour and was not good and a couple people were left with wrong food or no food for even longer, not good and very unprofessional to let us reserve for our group as clearly they couldn't hand...

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We made a reservation for eight people, Sat 15 July at 7p.m. We arrived on time and the restaurant was very busy and very loud. Our server was a pleasant young lady however it was obvious that she was not experienced nor did she have good knowledge of the menu. We ordered our drinks and food, the drinks came in a timely manner however, we did not get our food until 8:30 pm. We were not informed that there was such a backlog in the kitchen nor were we offered anything to tide us over during the wait. When the food arrived it was very sub-standard. I would not recommend this restaurant to anyone!

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We went to the restaurant for dinner on Saturday night, June 7. We arrived late at 8pm and were informed that the kitchen was running behind schedule. We were offered the option to wait if we didn't mind. We chose to sit indoors... Reserva una mesa ahora

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New management - a whole new restaurant!! WOW! This place has a completely new appearance, menu, atmosphere and 'personality'. Very modern, bright and clean these days. Waitresses are cheerful! Food is well presented AND tasty.

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Amazing! Called them from 401 and great experience started. Jackie was fantastic on the phone so helpful. Arrived at the restaurant and was told food...

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My friend I arrived at 1:45pm June 8 . It was an overcast , breezy, cool day.. We were taken to the outdoor patio, as we requested ,by the female...

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We stopped here for dinner this evening for our first meal on our road trip. We called ahead to ensure they could accommodate me as I have food... Reserva una mesa ahora

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We made a reservation for 30 people for my moms 70th birthday. Great service and food. Thank you Jackie, James and Staff.

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Worst service and meal experience! And sadly not our first poor experience here. Not going to return.

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