Dunkin' - Reservar una mesa

I’m so sad I have to write this because I usually have great experiences here, but this morning when I got my coffee through the drive thru it didn’t taste like it had enough creamer. So I went inside and asked for more. The facial expression I received made me feel like they thought I was crazy. They took my coffee back and brought it out to me a few moments later, looking no different. They lightly shook it up (since i had the lid) and there was zero evidence that more creamer was added. When I said it still didn’t taste right, they said “well we put it in there”. So i left. Obviously my satisfaction wasn’t priority rather an inconvenience.

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I cannot emphasize enough how horrendous my experience was at this Dunkin' Donuts. From the moment I walked in, it was clear that customer satisfaction was not even remotely a priority. The food they served was stale and tasteless, and don't even get me started on the coffee—it was like drinking liquid disappointment. What's worse is the complete lack of respect shown by the staff. They were rude, dismissive, and downright hostile. It's as if they take pleasure in treating customers poorly. Save yourself the frustration and avoid this Dunkin' Donuts at all costs. Trust me, you'll thank yourself later.

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The 2 cashiers were disparaging customers in a language they thought People wouldn't understand...but I did understand and quickly exited the restaurant.

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Coffee always great! Made perfect. Croissants are normally good. Sometimes alittle hard and crumbly. Waybetter than Ownings Mills location!

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Brought two Boston Cream donutsAte them onsiteWhen I got home vomiting accruedThey gave me food poisoning

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