I actually stopped here to get gas, and when I finished, my hand came away from the pump wet and greasy. Feeling uneasy, I went inside to wash my hands. There were two bathrooms: one had no soap, and the other was the same. I stepped outside to ask if they had any soap and explained the situation. An employee at Dunkin rolled her eyes, muttered something, and headed to the back. Soon after, a guy came out and said there was no soap available. The gas station attendant confirmed this. I glanced at all the donuts and then at people's hands and thought, "Wow, that's gross." I returned to the bathroom to grab some paper towels to clean my hands and the pump, but there were none available either....
Self kiosk was a nightmare that didn’t have any of the holiday featured drinks. Tells you to take the receipt, which I did but apparently the ‘customer’ receipt printer was out or paper so I mistakenly to the employee copy. Female employee kindly asked me what I ordered and started to box but male employee demanded the receipt which I gave him and yelled that I had taken the store copy. I explained no customer copy printed and he kept yelling at me even when another customer verified the receipts weren’t printing. This male employee continued to yell at me over and over as I exited the store. So completely unacceptable behavior.
Just want to share my experience.Again no complaint about the food. We are human only we will make mistakes. My problem is the attitude of the manager. He told me specifically his name is Tyron. He requested not to forget his name.They missed 1 item from my order and also messed up 1 item. I went back, before I said anything he was giving me the missing item. Nice!! He even fixed the wrong item.Problem is he told me lazy because I placed my order in drive through.So I paid my money, I drove and later I went in to fix my food and you are telling me lazy when you made some mistakes!!!
At Dunkin', I witnessed something really off-putting. The manager didn’t wash his hands after using the restroom and immediately returned to work. What’s worse, he then shook hands with two women sitting at a table in the dining area, who seemed to be district managers or something similar. I tried calling the store four times to warn them, but no one ever answered. Definitely not what I expect when checking out the menu or dining there.
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Grabbed a croissant sandwich and large coffee at this store less than 10 mins ago, and met a wonderful, hilarious person at the checkout in the Drive Through. We didn't catch his name, but wanted to give him a shoutout nonetheless. And thank you for making an overcast rainy morning fun :)Thank you,Order #4692
I frequently drop in here during my breaks from Target to get a coffee, and I'm always met with friendly and warm service. My coffee is always brewed exactly how I prefer it. A big thank you to the lovely lady who made my two coffees this morning—they were both fantastic!
Very nice place, I order a latte and it was delicious also the employee that took our order was very nice and pleasant and very attentive and patience with us, very polite and helpful, I didn’t took her name but she had green hair more hight light) very nice young lady.
The staff at Dunkin' are incredibly friendly! Both my daughter and I truly appreciate the manager's dedication. They always go above and beyond to offer exceptional customer service. Plus, the menu has great variety that we both enjoy.
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My favorite Dunkin I’ve been to. I go multiple times a week and the staff is always so fun and friendly and the drinks are always soo good. This is the only Dunkin I know I can go to and now have any issues with my order or rude staff!
Please tell me this location is coming back its location right across from the bookstore was my fav and my order always came out perfect from this location!!
