Waited in the drive thru for 30 minutes. Not because I love their coffee and donuts but because no one was taking orders and customers waited for someone to come over the speaker. That never happened and there was no way to get out of the godforsaken line. I stopped at the window to ask them to put a sign on the speaker since I can only assume it’s broken. The employees then saw me at the window and ignored me. A lady inside was also being ignored. This was at the Coffeen St location at 9:00am on 6/5/2021 if management would like to do something. I then treated myself to Starbucks.
I've had a frustrating experience at this Dunkin' location. I've visited many Dunkin' spots in my town, but this one ranks as the worst. They frequently forget items, are slow, and the staff can be quite rude. When I ordered a black hot coffee, I was informed that there would be a wait, which I understood due to staffing issues and a broken oven. However, when I mentioned that I had an on-the-go order, the guy's response was dismissive, saying the broken oven "doesn't care about that." Overall, it was a disappointing experience.
these are the worst Dunkin’ donuts I ever had. the waiting time is always ridiculous, regardless of how many cars are in front of them. they are constantly confusing and are always rude about repairing it. I would avoid this place to all costs, unless they want to wait 20 minutes for the wrong order and terrible food. I'm going out of this to skip this dunkin and go to the arsenal. this place is terrible. the service is cruel. the workers are a tragicody.
My frozen coffee was fine but my grilled ham and cheese wasn't cooked enough, consequently was greasy, cold, and the cheese wasn't even melted. Even my dog refused to eat any of it. The employee at the window took my debit card and ran it, but gave my card back and threw my receipt away without asking if I wanted it. I figured out why the Dunkin a few blocks away had 20 cars in line and this location had 2, difference in customer service and food quality.
Reserva una mesa ahora
The staff here are really great but the problem is that anytime I order food it taste like old grease. There is something in the fryer that is making all of the food taste gross. This is the third time I’ve gotten food over the last month and wasn’t able to eat it. I’ve tried calling to get someone’s number to explain this but I can never get through to anyone.
My favorite Dunkin' Donuts! The staff is amazing—always nice and polite. They go above and beyond for their customers, even when it gets busy. The employees truly care about their customers, and I don’t mind waiting a little longer because of that!
please don't waste their time going there when they are in a hurry, they will get their order wrong when it bites they will be cold i and when it's coffee, they ask better for a stray because they don't touch it at all
The lady was rude and both bagels I ordered weren’t cooked they just slapped cream cheese on and sent it out and even worse than that there’s a green slime on the outside of my wrapper
Reserva una mesa ahora
Jake is the best employee at this restaurant. He always greets everyone with a smile. I would definitely recommend this place just to meet Jake – he's a really cool guy! 10/10!
Jake is the best employee at the restaurant. He always greets you with a smile. I would definitely recommend visiting just to let Jake know what a great guy he is! 10/10!
Sándwich De Desayuno Con Masa Madre
Bocaditos De Tortilla De Verduras Y Clara De Huevo
Bocaditos De Tortilla Con Tocino Y Queso Cheddar
Wake Up Wrap Salchicha De Pavo, Huevo Y Queso
Relleno De Croissant De Pollo Y Tocino Queso
Wake Up Wrap Tocino Dulce Con Pimienta Negra
Media Docena O Docena De Donuts Surtidos
Wake Up Wrap De Salchicha, Huevo Y Queso
Elaboración Fría De Crema De Vainilla
Tostada De Tomate Asado Y Aguacate
