I drove up to the drive-thru, and no one greeted me or acknowledged my presence. As cars began to line up behind me, I had to say hello three times before someone finally asked me to hold on for a moment. When I reached the payment window, a disheveled guy with a blank expression was there. He looked confused and didn’t respond to me at all. Then, without saying anything, he closed the window and walked away. Fortunately, a friendly lady came over to apologize and informed me that my order hadn’t gone through. But then she checked the monitor and realized that my order was right there on the screen. I couldn’t shake the feeling that the guy at the window might have been under the influence o...
Dunkin' - Reserva de mesa
678 E Thunderbird Rd, 85022, Phoenix, United States Reserva"The wait time is so crazy been in the drive Thur for over 15"
Detalles
Teléfono: +16025354804
Dirección: 678 E Thunderbird Rd, 85022, Phoenix, United States
Reserva, Reservación
Ciudad: Phoenix
Horario de apertura
Lunes: 04:00 -21:00
Martes: 04:00 -21:00
Miércoles: 04:00 -21:00
Jueves: 04:00 -21:00
Viernes: 04:00 -21:00
Sábado: 04:00 -21:00
Domingo: 04:00 -21:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 877
Dirección
Reseñas
Saturday Jan. 27, I just arrived home from the Dunkin Donuts on Thunderbird/7th street. Every single time I go in there I'm always appreciative of the EXCELLENT customer service! Teresa is the manager and she is always so kind. I love the fact that she makes me feel so welcome and answers whatever questions I may have.Jamar was at the register and he took my order. VERY professional and courteous! He carefully placed my donuts in the bag and separated each donut with wax paper. Some shops will just toss your donuts in the bag like their rocks or something. Jamar handled my donuts with care lol lol.I hope the owner of the store sees this review. Also, the store is spotless...always!
My husband and I went today to get a breakfast sandwich and bagel with coffee. The employees never look clean hair everywhere, no hair net long hair never pulled back. They don’t wear gloves. We were told to go to the side waited 12 min and no food. My husband had to go in and it was cold. Why is every other Dunkin we go to have clean polite, presentable employees. My sandwich looks like someone sat on it. And no one came out we watched. Wonder what the health inspector would think . I know it is fast food , but I have worked fast food. And the pay stunk. But we follow health department guidelines. I looked presentable and clean. Shame on you for not having standards.
Dunkin donuts had sign on door that said it opened at 5 a.m. we got there at 4:59 a.m. and waited til 6:10 for them to finally open their doors for us. In that hour many people had pulled up, checked store hours posted on the door, some waited awhile but eventually all left. When we were finally allowed in the girl (I assume the manager) was was extremely rude and acted as if she was extremely put out for having to open at all. It was cold and rainy that morning, but we waited cause the grandkids were coming that morning and they love Dunkin Donuts. We won't be buying from this store again. Reserva una mesa ahora
Walk-in customers receive little attention until the drive-thru is entirely cleared out. Orders are simply thrown on the counter, and drinks that are ready are not announced. There are broken glass bottles scattered across the parking lot, making it risky for tires. Additionally, there were construction materials in the lobby, which felt very out of place. Overall, it was a strange experience. I recommend just driving past this place.
I've never been to dunkins before , first time . The lady was very rude . I had just gotten out of the hospital and was not a 100% all there just yet after being in there for a week . The lady rushed me when I had a couple of questions. There was Noone in line . She was very short and was not trying to help me at all .
Tried to give this location multiple chances mistakes on every order this last time around I ordered two French vanilla frozen coffees and this is what they gave me two different colors. Two different consistency is the cups aren’t filled up. The people are rude. Stay away from this location.
It's been a long time since I visited a dunkin, I ordered a Frappuccino and it was mostly melted and so over loaded with wip cream that it was pouring out of the top. If it had tasted good I would have let it all go. I will give them another chance at another location. Reserva una mesa ahora
Quick, accurate and good drive thru service. Friendly experience.
The wait time is so crazy been in the drive Thur for over 15
Platos
Reserva una mesa ahora
Categorías
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Delivery Services
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North American
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Sandwiches
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American
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Coffee
Comodidades
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Good For Groups
- Reserva de mesa
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Drive-through
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Quick Bite
- Reserva
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