I won't be going back to DD after my recent experience. Today, I stopped by for coffee and a pumpkin spice donut to celebrate the last day of summer, but they accidentally added brown sugar instead of the pumpkin swirl to my drink. The staff was rather rude to both me and my mom. While the food is acceptable, the unhelpful attitude of the employees really spoils the visit. They could use some English and Spanish lessons. I definitely won't be returning. This is why I prefer the Dunkin' on Greenwich Street.
Your staff—Besy, Moises, Genesis, Cindy, and Dulce—are truly dedicated and work exceptionally hard to make sure every customer leaves satisfied. As a regular who visits every morning, I can personally attest to the excellent treatment the customers receive. It's true that it's impossible to please everyone in the restaurant business, but these employees deserve commendation for their outstanding efforts.
The staff at Dunkin', including Besy, Moises, Genesis, Cindy, and Dulce, go above and beyond to ensure every customer leaves happy. As a regular visitor each morning, I consistently see how well they treat everyone. While it’s impossible to satisfy every customer in the restaurant industry, these employees truly deserve praise for their excellent work.
This is one of the few Dunkin' Donuts locations where you can sit down and enjoy your meal. I was able to escape the rain and place my order through the app while waiting with my kids. We tried the new coconut refresher, and it was quite good.
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I just had an amazing experience at this Dunkin'. The staff were incredibly friendly, and the coffee was top-notch. It really brightened my day, my week, my month, and even my year. I'm so thankful! Thank you!
The staff at Dunkin' work diligently to ensure your order is hot and fresh. They are also incredibly fast and efficient.
The staff go above and beyond to ensure your order is served hot and fresh, all while working quickly and efficiently.
The staff at this restaurant is outstanding; they truly enhance the experience compared to other locations.
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Everyone who works there is very nice, the donuts are always fresh and the coffee is always right!
I had much better service this time around. The lady got my order wrong but, she was sweet.
