Dunkin' - Reserva de mesa

I usually don’t post reviews, but I feel compelled to share my experience at this Dunkin’ Donuts, which is easily the worst I’ve ever visited. The Dunkin’ locations in Newark offer much better service. I walked in this morning hoping to grab a quick coffee, only to find the line already seven people deep with just two employees working. I ended up leaving, crossing the street to get my coffee elsewhere, and when I returned, I saw one of the employees sitting in her car in the back parking lot, leisurely hanging out. The line had barely moved, managing to serve only one person during the whole time. This place offers the slowest and most frustrating service imaginable. Save your time and go e...

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I've had a few disappointing experiences at this location on Boonton Rd in Lincoln Park. One time, I ordered a mocha latte but they forgot to add sugar; another time, it seemed they used cold milk, resulting in a cold coffee. Most recently, I ordered a pumpkin spice latte and clearly specified that I wanted it hot, but the woman handed me a cold coffee with ice. I don’t drink iced coffee in the morning, so I mentioned it to her, and while she did replace it with a hot one, she added an excessive amount of syrup—three or four times more than necessary—and it was way too sweet for me to enjoy. To say the least, I haven’t returned to that place since. Food: 1/5, Service: 1/5, Atmosphere: 1/5.

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Extremely Slow Service! I visited Dunkin' today and received the wrong drink. My mother went back to inform them about the mistake shortly after, as she was on her way to work. The staff was extremely unhelpful and rude. One of the employees disrespected my mother when she explained the issue, telling her, "Maybe don't come here if you don't like it," and "You should have said something earlier." This is unacceptable; staff should be cooperative and courteous toward customers, not confrontational. Overall, it was a terrible experience. They definitely need to hire new, more experienced employees.

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I had an excellent experience with my takeout meal! The food was outstanding, earning a perfect score of 5. The service was equally impressive, also receiving a top rating. The overall atmosphere, even for a takeout spot, was pleasant and inviting, making it a delightful option. Highly recommend! Reserva una mesa ahora

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I visit this restaurant almost every day. It does take a bit of time to get my order because they are understaffed. However, the staff is really friendly, and they usually get my coffee just right. I've found that it’s quicker to go in and place an order than to preorder at this location.

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Some days the experience is fantastic, while other days it falls short. Unfortunately, today was one of those disappointing days. My latte was not the right flavor and had no foam. My husband's hot chocolate tasted clearly watered down. I really wish a competitor would open up in town.

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Bad Service. Took 10 mins to take prder because the boy taking order was not trained properly. Got order wrong, the women working was not listening properly to the order, looks like she was multitasking. Will never go back to this franchise.

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Latte machine broken! I love DD pumpkin lattes. Had to settle for hot coffee. Disappointed ???? Reserva una mesa ahora

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They don't have the variety that other Dunkins in the area have.

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the staff is not professional Service: 1 Atmosphere: 1

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