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Reseñas:5
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Reseñas
Gennaro
1 /5
Reseña★
Terrible customer service. Ordered on the go. 5 min later and no coffee. Employees stated I never ordered. I have app open and they refuse to look at my order receipt, just kept telling me to deal with dunkin customer service. Told me I was wrong but would not acknowledge my receipt! Had to wait on hold for 30 minutes with DD customer service for a refund of my order due to this location's incompetence. DD customer service confirmed my order went through and I was charged. Steer clear from this location!
They greeted me promptly and took my rather large order quickly. Happy to report that they got it 100% correct! The space was rather small, but since we were the only ones in there, it was adequate. Gave 4 stars cause they don't have a drive thru. Other than that, they were ok. Will probably return if the need for a coffee hits me as I get near.
Great customer service. Only problem I have, when making coffee or any beverage, they don?t use gloves when putting the lids on. With all threats going on, gloves should be worn at all times.