The staff at this point is usually always amazing. In particular, there is a girl who recognizes me and my husband and always ensures how we are. Truly over and over the service of her. However, there was an occasion where we needed a refund, which shows that a breakfast sandwich was burned black on one side. We said there was no manager in the building (about 1:00 I think? We waited for the ride through a decent amount of time to say to go back (line still quite long for fixing something was super frustrating.
