I had a terrible experience at this restaurant. It all started when an employee named Pooja mistakenly took the wrong order and instead of resolving it, she began to argue with me. I had ordered two regular coffees, but because of the mask I was wearing, there was some confusion. She ended up giving me one coffee and insisted that I had only ordered one. When I placed a separate order for the second coffee, another employee handed me a full cup of hot coffee, but the lid wasn't secure. It spilled and burned me. To make matters worse, the two employees continued to argue in front of me. I will definitely not be coming back.
I went in to pick up 75 donut holes for the wonderful employees at Bethpage F.C.U., who have provided outstanding service throughout the year. I only gave it 4 stars because the selection was limited to just 4 types of donut holes. The 75 donut holes were packaged in two boxes: one contained 25 while the other held 50. The total cost was around $23, though I can't recall the exact amount. The person at the counter didn't smile, but the service was prompt. As for dining in, there are only a few small tables and chairs available. I'm not certain if they offer delivery or curbside pickup.
This establishment is quite disappointing, with rude and manipulative staff. The cleanliness and hygiene standards are subpar. One employee, named Pooja, is frequently confrontational before even taking customer orders. They seem to lack any understanding of customer service. The atmosphere feels chaotic, as if the staff were overwhelmed. It gives the impression that untrained individuals are employed here, as there seems to be a lack of basic courtesy.
The food is fresh, and the staff is exceptionally attentive, going out of their way to meet customers' needs and ensure that orders are perfect. I highly recommend checking out this restaurant!
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I work nearby and find this Dunkin' Donuts to be quite good. It's new, so they may still be fine-tuning things, but the service is quick. They also offer a nice variety of bagels.
I ordered an iced americano, after paying I picked up the drink and it?s hot. I said I ordered an iced americano and he insisted it didn?t exist.
When I arrived, there was a long line, but they did a great job of getting people through efficiently. My coffee was made exactly as I requested.
Rupinder provides outstanding customer service! Even though it was late, the donuts were still fresh! The location is great and very comfortable!
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I had a disappointing experience at the restaurant due to an employee named Pooja, who was consistently rude. I don't plan on returning.
I called in and the lady said can you call me later I can?t talk rn and was really rude
