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"Great kids working there, having fjn,and being good customer relatable. Goof job!"
Teléfono: (+1)5419554700
Dirección: 16482 SW Langer Dr, Sherwood, United States
Ciudad: Sherwood
Platos: 0
Categorías: 3
Reseñas: 5
Quality has seriously declined over the last few month. I cannot even count the number of times my drinks have been made incorrectly. Even when I stay in line and ask them to correct the issue they've still make the drink wrong. I've never had such repeating issues with a Dutch Bros. Maybe one in a blue moon other Dutch's will make a mistake but now Sherwood is making mistakes on 3 4 of all the drink I've ordered. Some of the issues I've encountered are incorrect toppings, incorrect flavors, missing floats, non-blended drinks, non-handblended double blended drinks, ect. On top of that previous the staff were friendly and talkative to customers, which is what I've come to expect from Dutch Br...
Crew is more concerned with chit-chatting with their friends who come through than doing their job. There's a time and place for that, which is not when there is a line behind them who are being unnecessarily and inconsiderately kept waiting. 2nd encounter, same kid the crew is more interested in chatting with and ignoring their other customers as before. One team member attempted to justify the situation saying it's because there was a car ahead of him (the friend). 1st experience was at the window, no other cars ahead, so that excuse doesn't fly. Worst location, won't be coming back regardless of it being closer than my preferred store in Tualatin. Nothing wrong with chatting with a friend...
